Promotional Customer Service Representative – Entry Level

PESG • Fresno, CA

33d

About The Position

We are hiring Promotional Customer Service Representatives to support live events, grassroots outreach, and fundraising campaigns for nonprofit organizations and ethical brands. This entry-level opportunity is ideal for individuals seeking meaningful, public-facing work with clear opportunities for growth. You’ll engage directly with community members at events and activations, helping share campaign messages, support fundraising initiatives, and deliver positive, people-first experiences. Role Overview As a Promotional Customer Service Representative, you will represent mission-driven campaigns at community events, promotional activations, and outreach initiatives. Your focus will be on public education, supporter engagement, and fundraising participation , while providing professional and friendly customer service.

Requirements

• Communicate clearly and confidently in person and in writing
• Have a customer-focused, approachable demeanor
• Stay organized and adaptable in fast-paced environments
• Are reliable, proactive, and open to learning
• Work well independently and as part of a team
• Are available for weekend and occasional evening shifts
• Are 18+ and authorized to work in the United States

Nice To Haves

• Experience in customer service, retail, hospitality, events, or outreach

Responsibilities

• Represent nonprofit and ethical brand partners at live events and outreach activations
• Engage with the public to share information about campaigns, services, and fundraising efforts
• Assist with event setup, registration, logistics, and distribution of promotional or educational materials
• Support marketing and outreach teams to ensure organized and effective event execution
• Collect attendee feedback, track interactions, and share insights for campaign improvement
• Resolve on-site challenges with professionalism and a solution-oriented approach
• Deliver consistent, positive customer service in all public-facing interactions

Benefits

• Paid training with immediate start opportunities
• Competitive base pay with weekly performance-based incentives
• Clear advancement paths into leadership, coordination, or account management roles
• Flexible scheduling to support work-life balance
• Hands-on experience in fundraising, promotions, event operations, and marketing
• Supportive, collaborative team environment focused on growth and development
• The opportunity to work on campaigns that create meaningful community impact

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed