Project Specialist
About The Position
Provide exceptional customer service by answering the phone promptly and being ready to answer any queries, resolve any issues, or obtain any necessary information. Maintain exceptional working relationships with customers, installers, vendor partners, and other staff Ensure all aspects of each project are running smoothly by creating job folders, communicating with customers, processing sale/contract orders, and uploading all contract documentation daily Assist the Install manager with scheduling installation dates and service requests, ordering all job materials, and pulling building permits
Requirements
- Strong verbal and written communication and customer service skills with an expertise in problem resolution.
- Exceptional multi-tasking skills with great attention to detail and an ability to prioritize tasks.
- Experience using Outlook and other Microsoft Office programs and the ability to learn other computer programs.
Responsibilities
- Provide exceptional customer service by answering the phone promptly and being ready to answer any queries, resolve any issues, or obtain any necessary information.
- Maintain exceptional working relationships with customers, installers, vendor partners, and other staff
- Ensure all aspects of each project are running smoothly by creating job folders, communicating with customers, processing sale/contract orders, and uploading all contract documentation daily
- Assist the Install manager with scheduling installation dates and service requests, ordering all job materials, and pulling building permits
Benefits
- Competitive Pay
- Monday - Friday schedule
- Comprehensive benefits including medical, dental, and vision
- Opportunity to work with a nationally recognized brand, Kohler!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
