Project/Program Manager

Blue Cross and Blue Shield of North Carolina

3d • Remote

About The Position

The Project/Program Manager supports the Health Plan Governance & Performance Management (G&PM) team by coordinating programs, organizing workflows, tracking progress across initiatives, and ensuring operational routines run smoothly. This role helps bring structure, discipline, and clarity to Health Plan activities - particularly those tied to Medical Economics, performance management, and readiness for executive reviews. The ideal candidate is organized, proactive, detail oriented, and comfortable working in a dynamic environment where processes are evolving. This role provides executional support that ensures the Health Plan’s work moves forward reliably, accurately, and on schedule.

Requirements

• Bachelor's degree or advanced degree (where required)
• 3+ years of experience in related field.
• In lieu of degree, 5+ years of experience in related field.

Nice To Haves

• Proficient at creating clear, concise materials for leadership.
• Experience contributing to performance reporting or initiative dashboards.
• Comfortable coordinating cross functional teams and managing various inputs.

Responsibilities

• Manage/administer smaller programs or a phase of a larger program to ensure that prescribed activities are carried out in accordance with program objectives.
• Assess needs and coordinate resources to enhance existing programs.
• Monitor the progress of program components to ensure the overall goals, schedules, and benefits of the program will be met.
• Document and present program results through operational reports, outcomes studies, presentations and publications.
• Prepare program reports for superiors.
• Recommend and/or implement program and process changes as needed to achieve program goals and objectives.
• Serve as a liaison between teams to collect updates and integrate input effectively.
• Track Surface issues requiring escalation and ensure follow through on action items.
• Assist with planning, process updates, and development of simple frameworks, templates, and documentation.

Benefits

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
• Work-life balance, flexibility, and the autonomy to do great work
• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Manager