Project/Program Manager 2

LinkedIn • Chicago, IL

3d • $93,000 - $152,000 • Hybrid

About The Position

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. This role will be based in Chicago. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. The Program Manager, GTM Vendor Solutions will play a key role in managing LinkedIn’s vendor programs supporting Sales Development. This role requires a balance of relationship-building, operational excellence, and strategic problem-solving to ensure our vendor programs deliver consistent, high-quality results and contribute meaningfully to pipeline generation and revenue growth. We’re looking for someone who thrives in a dynamic, performance-driven environment, can connect dots across people and programs, and drives outcomes with structure, empathy, and accountability. Experience using sales performance data, funnel metrics, and conversion insights to inform recommendations is highly valued, as is experience leveraging AI or automation tools to improve workflows, optimize reporting, or enhance processes.

Requirements

• 5+ years of experience in program management, vendor operations, BPO management, or a related field, preferably supporting sales or revenue-generating teams
• High attention to detail with experience in sales performance monitoring, budget tracking, and systems setup
• Proficient in data analysis using Excel (pivot tables, lookups, mid-level formulas, and visualization) to generate insights that inform performance and decision-making
• Familiarity with CRM and sales engagement tools such as SalesLoft, Salesforce, or Dynamics, and analytics platforms like Tableau or Power BI
• Valid passport and ability to travel internationally on a quarterly basis, as business needs require

Nice To Haves

• Experience in or strong understanding of Sales Development, Sales Operations, or Customer Success
• Proven experience managing or partnering with outsourced sales or customer engagement teams at scale
• Strong communication, relationship-building, and stakeholder management skills
• Certification or experience with Lean Six Sigma, COPC, or other continuous improvement methodologies
• Demonstrated experience leveraging AI or automation tools (e.g., Power Automate) to improve sales workflows, reporting, or quality management
• Strong analytical and problem-solving skills; able to translate performance data into insights and action
• Demonstrated ability to work in ambiguous, fast-changing environments and provide structured recommendations
• Calm, grounded demeanor under pressure; ability to influence without authority and drive progress across teams
• Passion for building high-quality, scalable vendor programs that drive measurable business and sales impact

Responsibilities

• Vendor Partnership & Governance: Act as the primary operational lead for one or more BPO vendor programs supporting sales development. Build trusted relationships with vendor leadership and ensure alignment on pipeline goals, lead quality, and sales readiness metrics.
• Operational Excellence: Oversee headcount planning, budget tracking, and vendor tooling management to ensure smooth and scalable operations that enable consistent sales output.
• Performance Management: Own the performance rhythm for vendor teams—monitor sales funnel KPIs (activity volume, conversion rates, pipeline contribution), maintain scorecards, and identify opportunities for improvement or enablement.
• Risk Management: Proactively identify and mitigate operational, contractual, or performance risks. Create action plans to ensure business continuity, performance stability, and consistent delivery to sales targets.
• AI & Process Innovation: Identify opportunities to leverage AI, automation, and analytics to improve lead management workflows, enhance visibility into sales funnel performance, and drive smarter decision-making.
• Stakeholder Enablement: Partner cross-functionally with internal teams (Sales, Operations, Finance, Legal) to ensure vendor teams are aligned on GTM priorities, messaging, and quality expectations.
• Process Improvement: Lead or support initiatives to streamline workflows, improve efficiency, and embed continuous improvement practices (Six Sigma, COPC).
• Communication & Reporting: Deliver crisp, data-driven insights to senior leaders, highlighting vendor performance trends, conversion improvements, and strategic recommendations to optimize pipeline health.

Benefits

• The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans.
• For more information, visit https://careers.linkedin.com/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed