About The Position

The Enterprise Project/Program Management Manager is responsible for managing teams of employees and/or frontline supervisors who are responsible for managing low-high complexity projects. The Manager is accountable for the performance and results of the team. The Manager may also direct strategic, enterprise-level projects/programs of the highest complexity and impact with the highest level of risk, organizational span, business complexity, team size, and interdependencies. Projects are managed across multiple functional areas and are of strategic importance to the organization.

Requirements

  • 7 or more years of experience in project/program management, with demonstrated success leading enterprise-level, high-complexity initiatives.
  • Strategic thinking and execution
  • Operational excellence and process optimization
  • Strong communication and stakeholder engagement
  • Adaptability and comfort with change
  • Team building and culture development
  • Adaptability
  • Communication
  • Cultural Development
  • Employee Supervision
  • Problem Solving
  • Process Improvements
  • Project Implementations
  • Project Management Leadership
  • Project Management Life Cycle (PMLC)
  • Stakeholder Engagement
  • Strategic Thinking
  • Team-Building

Nice To Haves

  • 4-year bachelor’s degree (Preferred); in lieu of degree, an equivalent combination of education and experience may be considered.
  • Prior claims experience is a plus, as is prior people leadership

Responsibilities

  • Drives agenda and facilitates projects/program steering committee meetings
  • Demonstrates mastery of best practices in project management and communication processes and contributes to the improvement of these processes at Allstate
  • Customizes solutions for complex issues typically involving enterprise-level considerations
  • Drives achievement of department business goals through use of team and by leveraging cross department relationships.
  • Identifies and spearheads process improvements to drive efficiency and quality of team and/or broader department
  • Assigns projects to staff according to experience and ability; monitors progress and provides guidance and coaching where necessary
  • Drives achievement of enterprise level projects/program success factors
  • Demonstrates thought leadership in problem solving, staff development and effective interaction with senior management
  • Selects, leads, counsels, develops, and motivates team members
  • Sets performance expectations, trains project management techniques and leads by example in raising the level of performance of direct reports and project teams
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