Project/Program Consultant II

Medical University of South Carolina•Charleston, SC

13d

About The Position

Project Manager – Digital Transformation Join the team that’s reimagining how patients, providers, and staff experience healthcare at the Medical University of South Carolina (MUSC). The Project Manager for Digital Transformation plays a key role in delivering innovative digital solutions—including workflow automation, AI-powered chat and voice bots, and next-generation patient access tools. In this role, you’ll lead cross-functional projects from concept to launch, coordinating timelines, resources, and communication across clinical, operational, and IT teams. You’ll translate business needs into actionable project plans, monitor performance metrics, and help bring transformative technology to life across the enterprise. If you’re energized by innovation, collaboration, and meaningful impact—this is your opportunity to help shape the future of healthcare.Serves as a technical expert in a specific profession and as a resource to agency leadership in the area of expertise. Coordinates agency work assignments among team members and serves as a primary resource in the resolution of problems and the identification of alternatives. Serves as the lead team member and assists in leading meeting discussions. Develops goals and objectives and incorporates plans for completion and/or implementation. Assists in the guidance and direction of staff members' development and ensures proper development in work methods, research techniques, and the understanding and application of rules and regulations. Conducts research on critical, confidential, and often highly sensitive matters which may require statutory or policy modifications. Prepares reports and advises management on findings and recommendations. Develops internal program policies and procedures and establishes strategic standards, goals and objectives for service delivery for incorporation in the agency's strategic plan. Performs research, analyzes, and summarizes data to make specific recommendations. Evaluates the effectiveness and efficiency of the agency's programs and services. Consults with and advises agency leadership in the development and application of policies, procedures, and programs. Evaluates processes and recommends improvements to agency procedures, program operations, interdepartmental workflow, and organizational designs. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters.

Requirements

Bachelors Degree or equivalent
2-4 years work experience

Responsibilities

Lead cross-functional projects from concept to launch
Coordinating timelines, resources, and communication across clinical, operational, and IT teams
Translate business needs into actionable project plans
Monitor performance metrics
Develop goals and objectives and incorporates plans for completion and/or implementation.
Conducts research on critical, confidential, and often highly sensitive matters which may require statutory or policy modifications.
Prepares reports and advises management on findings and recommendations.
Develops internal program policies and procedures and establishes strategic standards, goals and objectives for service delivery for incorporation in the agency's strategic plan.
Performs research, analyzes, and summarizes data to make specific recommendations.
Evaluates the effectiveness and efficiency of the agency's programs and services.
Consults with and advises agency leadership in the development and application of policies, procedures, and programs.
Evaluates processes and recommends improvements to agency procedures, program operations, interdepartmental workflow, and organizational designs.