Project Manager, Software Implementation

RELEX Solutions • Atlanta, GA

9h

About The Position

We are now looking for a full-time Project Manager (Software Implementations) to join our RELEX team. You’ll lead the successful implementation of RELEX’s suite of systems by managing and coordinating the project teams internally and with the customer.
Our Customer Operations team partners with customers and support their diverse needs. Throughout the sales experience, they develop and deliver projects, optimize how our solution is used and ultimately keep our customers happy and help them achieve their goals. Their relationship -building skills and retail/supply chain knowledge are second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere. In return for their skills, we feed their purpose, offer flexibility for their schedules, and promise career progression (if that’s what they want). They enjoy genuine work-life balance, and we encourage growth within and across teams.

Requirements

• Industry experience with grocery, consumer products goods (CPG), fast-moving consumer goods (FMCG) retailers or suppliers, preferably experience with Tier 1 retailer OR Current/Previous consulting experience with retail clients Solid
• Minimum 5 years’ experience in project management of IT system end-to-end implementation projects.
• Proven success in delivering multiple successful projects
• SaaS industry experience with the ability to understand SCM systems from both business and IT perspectives
• Previous work experience with full management responsibility of an enterprise-scale software project. Someone who is confident and comfortable with hitting the ground running.
• Excellent communication and presentation skills, as PMs need to manage expectations for the client and internal teams, synthesize different points of view and incorporate other people's ideas into an active project plan
• Strong time management, task management, and budget management skills
• Demonstrates an outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently
• A high sense of ownership and personal accountability for ensuring the quality and timeliness of own work
• Displays business and organizational maturity; ability to guide customers to realize financial and productivity benefits
• Ability to travel up to 30%

Responsibilities

• Managing and leading software implementation projects
• Responsible for project profitability and reporting
• Responsible for owning and creating the project plan with the project team
• Creating and implementing a communication plan, including steering group meetings
• Responsible for creating and maintaining customer relationships with key stakeholders
• Ensuring that all stakeholders are adequately informed internally & externally
• Ensuring that customers get measurable value from RELEX implementation project
• Responsible for project scope and managing change requests
• Responsible for ensuring all tasks are completed within the timelines to best practice standards
• Organizing and facilitating project meetings and workshops ensuring actions are documented and followed up until completion
• Responsible for escalating risks and issues
• Responsible for escalating resource requirements

Benefits

• Flexibility in how and where you work
• Room to thrive in a fast-growing global company with a good market position
• Practical benefits that support work, family, wellness, and everyday life
• Annual leave
• Diverse, inclusive, and supportive work culture
• Work that meaningfully reduces waste and improves sustainability
• Ownership, autonomy and flat hierarchies
• Two paid volunteering days each year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed