project manager sr - ST

Starbucks • Seattle, WA

2d • Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This role is critical to Starbucks’ success, leading complex, enterprise‑scale Partner Technology initiatives that drive operational excellence and enable long‑term transformation. As a project manager senior, you will guide high‑performing, cross‑functional teams to deliver a diverse portfolio of work, including core platform enhancements, large‑scale product implementations, and enterprise system upgrades.
You will act as a strategic leader within Partner Technology, partnering closely with business and technology leaders to own end-to-end delivery—from early concept and planning through execution and value realization. The role requires navigating ambiguity, enterprise governance and funding models, regulatory requirements, external vendor relationships, and tightly coupled delivery timelines across multiple teams and workstreams.
Success in this role demands decisive leadership, disciplined delivery, and strong executive communication. You will proactively identify risks and dependencies, drive mitigation strategies, and ensure initiatives deliver measurable business value aligned with Starbucks’ Back‑to‑Starbucks vision.

Requirements

• Minimum of three years’ experience as a project manager in IT or a software development setting; must have at least five years overall experience working in IT or a software development setting.
• Experience using Agile methods and working on complex, integrated platforms required.
• Bachelor’s Degree required; Master’s Degree in Information Systems, Computer Science, Business Administration, or Management preferred.
• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
• Leads by example and builds teams with a confident and positive attitude, patience, honesty and integrity, and a strong sense of commitment.
• Has the ability to know what is possible and what is not, and to know how to navigate project engagements efficiently and effectively.
• Ability to engage in difficult conversations that result in positive, actionable outcomes.
• Ability to navigate complex and diverse landscapes effectively.
• Seeks and provides honest, transparent feedback.
• Ability to build and lead high-performing project teams.
• Ability to set expectations and hold individuals and team members accountable to their commitments.
• Drives decision-making that favors compromise and alignment over consensus-building.
• Good facilitation skills; ability to adapt approach to different types of engagements.
• Good written and verbal communication
• Understanding of IT program and portfolio management practices.
• Expert-level knowledge of standards and practices for IT project and program lifecycle management activities and deliverables.
• Clear understanding of project technical activities, including: (1) solution analysis and design; (2) enterprise, solution, and infrastructure architecture; (3) systems integration; (4) data conversion and migration; (5) environment management and build processes; and (6) deployment planning and execution.
• Expertise in MS Project (Project Server) and at least one program portfolio management tool, such as MS Project Portfolio Management (PPM).
• Advanced skills in the MS Office Product Suite, particularly Word, Excel, and PowerPoint.

Nice To Haves

• PMP, PgMP, and Scrum Master Certifications are a plus.

Responsibilities

• Drive End-to-End Delivery of Strategic Initiatives - Own the full lifecycle of complex, cross‑enterprise initiatives—from intake and planning through execution and delivery—translating business strategy into actionable scope, milestones, and success metrics. Ensure outcomes deliver measurable value aligned to enterprise priorities in the Workforce Management and Human Resource space.
• Lead Cross-Functional Alignment and Governance - Act as the central integration point across business, technology, and external partners. Drive alignment through effective facilitation of decision-making, dependency management, and enterprise governance processes (stage gates, funding approvals, risk and issue escalation), while maintaining clear visibility and confidence with senior leadership.
• Proactively Manage Risk, Change, and Stakeholder Communication - Anticipate and proactively manage risks, scope changes, and delivery tradeoffs in complex, multi-team environments. Communicate progress, decisions, and impacts clearly and concisely to executives and teams, ensuring shared understanding and timely course correction.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees