project manager sr - ST

Starbucks • Seattle, WA

2d • Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This role drives Starbucks’ success by leading complex, enterprise‑scale Supply Chain Technology initiatives that enable operational excellence and long‑term transformation. As a project manager senior, you will lead high‑performing, cross‑functional teams delivering initiatives ranging from core platform enhancements to large‑scale product implementations and enterprise system upgrades.
You will serve as a strategic partner to technology, supply chain, and business leaders—owning end‑to-end delivery from early concept through execution. The role requires navigating ambiguity, enterprise governance and funding processes, regulatory requirements, external vendor relationships, and deeply interdependent delivery timelines. You will translate complex business needs into clear, executable plans while driving accountability across multiple workstreams.
Success in this role requires decisive leadership, strong executive communication, and disciplined delivery. You will proactively identify risks and dependencies, drive mitigation strategies, and ensure initiatives deliver measurable value aligned with Starbucks’ Back‑to‑Starbucks vision and supply chain modernization strategy.

Requirements

• Minimum of three years’ experience as a project manager in IT or a software development setting; must have at least five years overall experience working in IT or a software development setting.
• Experience using Agile methods and working on complex, integrated platforms required.
• Bachelor’s Degree required; Master’s Degree in Information Systems, Computer Science, Business Administration, or Management preferred.
• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
• Leads by example and builds teams with a confident and positive attitude, patience, honesty and integrity, and a strong sense of commitment.
• Has the ability to know what is possible and what is not, and to know how to navigate project engagements efficiently and effectively.
• Ability to engage in difficult conversations that result in positive, actionable outcomes.
• Ability to navigate complex and diverse landscapes effectively.
• Seeks and provides honest, transparent feedback.
• Ability to build and lead high-performing project teams.
• Ability to set expectations and hold individuals and team members accountable to their commitments.
• Drives decision-making that favors compromise and alignment over consensus-building.
• Good facilitation skills; ability to adapt approach to different types of engagements.
• Good written and verbal communication
• Understanding of IT program and portfolio management practices.
• Expert-level knowledge of standards and practices for IT project and program lifecycle management activities and deliverables.
• Clear understanding of project technical activities, including: (1) solution analysis and design; (2) enterprise, solution, and infrastructure architecture; (3) systems integration; (4) data conversion and migration; (5) environment management and build processes; and (6) deployment planning and execution.
• Expertise in MS Project (Project Server) and at least one program portfolio management tool, such as MS Project Portfolio Management (PPM).
• Advanced skills in the MS Office Product Suite, particularly Word, Excel, and PowerPoint.

Nice To Haves

• PMP, PgMP, and Scrum Master Certifications are a plus.

Responsibilities

• Drive End-to-End Delivery of Strategic Initiatives - Own the full lifecycle of complex, cross‑enterprise initiatives—from intake and planning through execution and delivery—translating business strategy into actionable scope, milestones, and success metrics. Ensure outcomes deliver measurable value aligned to enterprise priorities, including supply chain resilience, partner experience, and operational efficiency.
• Lead Cross-Functional Alignment and Governance - Act as the central integration point across business, technology, and external partners. Drive alignment through effective facilitation of decision-making, dependency management, and enterprise governance processes (stage gates, funding approvals, risk and issue escalation), while maintaining clear visibility and confidence with senior leadership.
• Proactively Manage Risk, Change, and Stakeholder Communication - Anticipate and proactively manage risks, scope changes, and delivery tradeoffs in complex, multi-team environments. Communicate progress, decisions, and impacts clearly and concisely to executives and teams, ensuring shared understanding and timely course correction.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees