Project Manager - Professional Services (Remote-Southeastern US)

ICU Medical

3d•Remote

About The Position

The Project Manager – Implementations is a customer facing role responsible for managing Device and Interoperability Implementation projects for ICU Medical customers as well as managing the overall customer experience. The role leads assigned projects in a project management capacity, as well as presents issues, recommendations, and updates to customers and internal stakeholders on the assigned projects.

Requirements

Self-motivated and skilled at working independently
Project Management experience required, including cross functional collaboration, budget management, project scheduling/timeline management, and resources planning
Strong comprehension and communication skills (verbal and written)
Advanced computer skills required: MS Word, MS Excel, PowerPoint, MS Project and SQL/Database management tools
Excellent Presentation Skills, ability to make effective presentations to all levels of management
Experience of planning and managing multiple projects simultaneously, identifying interdependencies among various projects within the program, integration project plans,etc
Must be at least 18 years of age
Must meet credentialing requirements for access to client facilities (i.e. Sexual Offender Registry Check, etc)
Bachelor’s degree from an accredited college or university or a High School diploma and equivalent combination of college education and experience
3+ years of Project Management experience
Typically requires travel up to 25% of the time
This is largely a sedentary role
This job operates in a professional office environment and routinely uses standard office equipment

Nice To Haves

Project Management experience in the Healthcare Industry preferred
PMP certification a plus

Responsibilities

Provide project leadership, organize and lead multi- disciplinary project team through associated project activities.
Manage Service Delivery including Scope, Resources, Timelines and the Change Order Process.
Set customer expectations in accordance with agreed upon terms and conditions.
Proactively Identify, Communicate and Manage Engagement Risks
Manage all engagements within predefined performance targets including customer satisfaction and profitability.
Analyze project forecasts, timelines, budgets, reports, and metrics to ensure project deliverables arrive on time and on budget.
Facilitate contingency planning, project risk assessment, and other decision-making activities on an as needed basis.
Manages other Device Service projects, including but not limited to, field correction projects that are the on-market service component of Market Actions (Field Actions).
Presenting to a variety of audiences in a variety of settings
Support select Sales Activities and Presentations as the Subject Matter Expert