Project Manager, Professional Services

Ministry Brands

2d•Hybrid

About The Position

Ministry Brands is looking for a Project Manager, Professional Services to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. Available Location: Alpharetta, GA Hybrid Working: Team members are expected to come into the Alpharetta office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days; instead, attendance will be determined by project demands, meetings, and manager guidance. Any changes to your primary work location should follow the appropriate process as outlined in our handbook. What you'll do We are seeking a highly organized and detail-oriented Project Manager to join our dynamic Professional Services team. As a Project Manager, you will play a pivotal role in ensuring the successful delivery of projects by overseeing and managing all aspects of project execution. You will work closely with cross-functional teams, clients, and stakeholders to achieve project goals and deliver high-quality results. We are looking for an individual who is organized, detail-oriented, and possesses excellent communication and problem-solving skills.

Requirements

2+ years of project management or related experience
Bachelor's degree in business or related field or an equivalent combination of education and experience
Strong familiarity with project tracking software tools and methodologies
Strong time management skills and a high attention to detail
Ability to influence others and drive project success
Takes initiative and shows proactive leadership
Decisiveness in making critical project-related decisions
Proven ability to solve problems creatively
Demonstrated ability to communicate effectively with all audience levels
Ability to thrive in a fast-paced, deadline-driven environment

Nice To Haves

Project Management Professional (PMP) certification preferred

Responsibilities

Partner with Sales to support the development of comprehensive project statements of work that outline project objectives, scope, deliverables, and timelines
Organize and lead kickoff meetings to align all stakeholders and set project expectations
Develop and maintain detailed project plans and timelines, ensuring tasks are clearly defined and deadlines are met
Identify opportunities for cross-selling additional services or products to enhance project value
Continuously assess project progress and identify the next steps required for successful execution
Proactively manage and mitigate scope creep to ensure project stays on track
Ensure that products are successfully implemented and adopted by end-users
Verify that all services and deliverables are provided as per the project scope
Ensure all project tasks are completed, and the scope is fulfilled
Gather feedback from clients and stakeholders to assess project success and identify areas for improvement
Collaborate with clients to define project scope and timelines based on their goals
Work closely with cross-functional teams to schedule tasks and meet project milestones
Continuously monitor project progress, identify issues, and make adjustments as necessary
Provide regular project status updates to key stakeholders and leadership
Provide web coaching for Brizy, WordPress, and E360

Benefits

Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.
Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.
Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.

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