Project Manager - Product Enablement

OpenGov•Atlanta, GA

3d•$115,000 - $130,000

About The Position

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Project Manager owns the end-to-end product enablement program and launch readiness for OpenGov’s ERP product portfolio, ensuring customers and GTM teams are fully prepared for product launches, migrations, and major portfolio initiatives. This role brings structure, rigor, and automation to complex, cross-functional efforts spanning Product, Product Marketing, and GTM. They ensure no Tier 1–3 launch, migration, or strategic initiative progresses without clearly defined readiness criteria, validated enablement coverage, and aligned GTM execution. This individual builds the operating system behind product launches, standardizing workflows, reducing ambiguity, and driving consistency across a multi-product ERP environment. The ideal candidate is an exceptionally curious, systems-oriented, and AI-forward operator. They are comfortable designing and leveraging agents, AI workflows, and automation frameworks to scale product marketing and enablement; reducing manual work, increasing messaging consistency, improving documentation quality, and driving predictable launch execution across the portfolio.

Requirements

4–6 years of experience in program management, launch operations, product enablement, or product marketing operations within a B2B SaaS environment.
Experience managing complex, cross-functional product launches or portfolio-level initiatives.
Strong systems thinker with demonstrated ability to build scalable processes and frameworks.
Experience leveraging AI tools (e.g., GPTs, automation workflows, prompt systems) to improve productivity or operational efficiency.
Excellent project management skills, including timeline management, stakeholder coordination, and risk mitigation.
Strong written and verbal communication skills.
Comfortable operating in ambiguity and creating structure where none exists.

Nice To Haves

ERP, GovTech, or multi-product portfolio experience preferred.

Responsibilities

ERP Product Enablement Program Ownership
Own and operate the recurring product enablement cadence across the ERP portfolio.
Design and maintain a scalable enablement framework supporting monthly releases, Tier 1–3 launches, and migration programs.
Define standardized readiness criteria, required artifacts, and documentation expectations for launches and portfolio initiatives.
Ensure enablement coverage aligns to final launch scope, packaging updates, and GTM commitments.
Drive alignment across messaging, positioning, documentation, demos, and FAQs.
Maintain portfolio-level visibility into readiness health, risks, and dependencies.
Launch Readiness & Migration Program Management
Serve as program manager for all product enablement components of launch readiness.
Establish go/no-go checkpoints and readiness validation mechanisms.
Manage timelines, cross-functional dependencies, and stakeholder accountability.
Coordinate sequencing across Product, PMM, Enablement, and GTM teams.
Own enablement planning for migrations, platform transitions, packaging changes, and major ERP shifts.
Proactively identify and escalate risks, gaps, or blockers with clear mitigation plans.
Ensure customer-facing and field-facing assets are delivered on time and validated before launch.
PMM Initiative & Rollout Execution
Act as the operational backbone for PMM-led initiatives requiring structured rollout.
Translate positioning and messaging into structured enablement deliverables.
Partner with PMM to ensure messaging consistency across decks, documentation, demos, FAQs, and internal guidance.
Support packaging, pricing updates, feature bundling, and portfolio repositioning efforts.
Ensure internal readiness materials reflect final messaging and strategic intent.
AI-Driven Automation & Enablement Innovation
Design and implement GPT-powered workflows to support:
Messaging consistency and tone reviews
Terminology standardization across assets
Release note transformation into enablement content
FAQ generation and documentation QA
Demo script drafting and refinement
Launch checklist automation
Identify and eliminate manual, repetitive workflows across product marketing and enablement.
Create scalable systems that improve quality, speed, and consistency of launch deliverables.
Introduce automation into reporting, artifact tracking, and readiness dashboards.
Champion responsible and effective AI adoption within Product Marketing and Enablement.
Reporting, Insights & Continuous Improvement
Track readiness health across launches and migrations.
Report on artifact completion, timeline adherence, and enablement engagement.
Analyze recurring friction points and implement structural improvements.
Simplify complex cross-functional workflows into clear, repeatable operating systems.
Drive measurable improvements in launch predictability and GTM confidence.