Project Manager - ITS

The Jewish Board•New York, NY

50d

About The Position

The Project Manager – ITS role focuses on managing technology-focused projects that impact the Electronic Health Record and other clinical documentation systems. Using both primarily scrum/agile methodology, the project manager will support tasks related to prioritizing, operationalizing and implementing ITS projects, including health informatics, technology implementations, and clinical applications. The position aims to enhance project coordination, communication, and execution across ITS and Clinical/program staff across the agency. The Project Manager will set up and oversee Change Control Board processes, prioritize development queues, and facilitate collaboration between stakeholders to ensure efficient and effective project delivery.

Requirements

Strong knowledge of Agile/Scrum methodologies, and experience with waterfall project management, and improvement science methodologies.
Excellent organizational, analytical, and problem-solving skills.
Fluency in using data to guide project decisions, including experience with analytical tools like Power BI, Tableau, and Excel.
Ability to map processes, document workflows, and create tracking systems.
Outstanding interpersonal skills with the ability to foster collaboration across departments.
Strong written and oral communication skills; capable of presenting complex data and project updates effectively.
Bachelor's degree required; Master's degree in Informatics, Healthcare Administration, Project Management, or a related field preferred.
3-5 years of experience managing technology projects, quality improvement initiatives, and/or integration of informatics systems.
Experience with improvement science methodologies such as Project Management, Lean Six-Sigma, Plan-Do-Study-Act and Change Management
Proficiency in MS Office Suite
Familiarity with Project Management Software (MS Project experience preferred but not required)
Experience with IT ticketing systems and tracking tools (e.g., SysAid, Jira, Confluence, etc.)
The candidate should be able to read documents for analytical purposes such as computer information, software, computer graphic design programs, etc.
Limited applications of manual dexterity and hand-eye coordination.
The work environment involves no physical risk or hazardous conditions.
To perform the essential functions of this job, the candidate is routinely required to sit (90% of the time) and stand (10% of the time).

Nice To Haves

Certification in Scrum, Agile methodologies, or Project Management Professional (PMP) preferred.

Responsibilities

Set up project charters for Change Control Board.
Coordinate project activities between Health Informatics, program staff, and other support departments
Analyze and prioritize the development queue, including all tickets for review and development.
Support the strategic roadmap of ITS updates
Create and maintain tables and tracking systems to monitor project statuses and priorities.
Engage stakeholders from programs and ITS to align goals and timelines.
Participate in Change Control Board meetings at two levels: Program-level meetings to prioritize tickets and Executive-level meetings to make decisions on project direction and priorities.
Set up and facilitate meetings at both executive and program levels, including preparing agendas.
Follow up between Health Informatics and program staff to ensure seamless collaboration and execution, including ensuring the program’s requirements are met in the solution being developed.
Document Change Control Board project activities and decisions.
Develop workflows, best practices, and compliance documentation for ITS and Health Informatics projects.
Identify risks impacting project timelines or outcomes and develop mitigation strategies.
Other duties as assigned