Project Manager II

Corpay • Brentwood, TN

2d • Hybrid

About The Position

Corpay is seeking a detail-oriented, customer-focused Project Manager II within our Corporate Payments division to manage customer project implementations from kickoff through go-live. This role will work directly with customers and cross-functional teams to facilitate the implementation of products and services including purchasing/Travel and Entertainment cards as well as ePayables virtual cards for AP payments. This role will be responsible for maximizing client engagement during the project lifecycle and achieving highest possible revenue attainment from each customer. This role requires attention to detail, a thorough command of organization and communication skills, and the ability to manage multiple projects simultaneously. Implementation Project Managers support the customer while ramping and then transition to full-time support after the client's program is stable. This role reports to the Manager of Implementation Services. As a Project Manager II, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing: Assigned workspace in Brentwood, TN Company-issued equipment Hands-on training Monthly home internet stipend

Requirements

• Bachelor's Degree in Business or related field, or equivalent combination of education and work experience
• 6+ years of experience in a professional work environment
• 6+ years of experience with implementations, client support, or customer-facing roles
• Demonstrated strong interpersonal skills, solid analytical skills, and attention to detail
• Excellent communication skills, both verbal and written
• Superior customer service skills with ability to react quickly and decisively to resolve customer issues
• Demonstrated ability to conduct virtual presentations and effectively facilitate meetings
• Familiarity with project management software, tools, and techniques
• Ability to work calmly in a fast-paced team environment

Nice To Haves

• Accounting knowledge strongly preferred

Responsibilities

• Acting as the primary owner and facilitator of client implementation engagements
• Actively managing project plans, expectations, progress, and risks utilizing project management methods and professional acumen
• Handling small to medium sized client programs with multiple projects running simultaneously
• Reviewing contracts, customer profiles, business cases, and vendor lists to validate products sold
• Conducting introductory and implementation calls with clients to review and validate the products sold
• Assessing training needs and conducting training with clients as needed via webinars
• Collecting all necessary data from clients to accurately complete the setup and implementation of accounts
• Maximizing client engagement during the project lifecycle to achieve highest possible revenue attainment
• Working effectively with internal cross-functional teams and third parties in support of successfully implementing client projects
• Seeking upsell opportunities and providing leads to sales representatives
• Making suggestions for process improvements to address project quality, cost reduction, cycle time, and productivity

Benefits

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees