Project Manager II - Professional Services

FIS

2d • Hybrid

About The Position

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? Role location: Jacksonville, FL Hybrid (three days in-office, two days virtual) About the team: Our Professional Services team is responsible for delivering client-facing implementation, onboarding, and consulting services across business units. Our mission is to ensure seamless solution deployment, optimize client operations, and provide strategic guidance. Our team is a critical client-facing function. About the role: The Project Manager within Professional Services is responsible for the successful delivery of client-facing projects, ensuring adherence to scope, schedule, budget, and quality standards. This role serves as the primary liaison between clients and internal teams, driving governance, financial accountability, and operational excellence across complex engagements.

Requirements

• Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles
• Advanced skills with project management software including MS Project and Planview
• A bachelor’s in computer science, management information systems or business administration or the equivalent experience
• Externally client-facing experience is required.
• Non-technical project management experience is required
• Experience supporting multiple projects simultaneously
• Strong verbal and communication skills with the ability to work in a fast-paced matrixed organization

Nice To Haves

• PMP (Project Management Professional), Scrum or Agile certification is nice to have

Responsibilities

• Own day to day management of all aspects of project delivery, including planning, scheduling, and execution
• Serve as the primary point of contact for clients and internal stakeholders
• Work with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams
• Manage project risk and assisting with problem resolution
• Manage project budgets, forecasts, and financial accountability in collaboration with PMO resources
• Provide clear, timely updates on project status, scope changes, and deliverables
• Utilize project management tools such as Planview and MS Project
• Some travel will be involved

Benefits

• A career at FIS is more than just a job. It’s the change to shape the future of fintech.
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits
• FIS is committed to providing its employees with an exciting career opportunity and competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees