Project Manager II - Infrastructure

Quality Technology Services • Suwanee, GA

2d

About The Position

The Project Manage r II – Infrastructure effectively plans, manages, and delivers the internal IT projects on time and within budget. This entails facilitating communication betwee n different team members (e.g. Systems Engineers, Network Engineers, Data Center T echnicians, etc), different departments within the organization, along with ensuring adherence to existing company guidelines. The ideal can didate is a highly organized, experienced technical project manager, who possesses excellent verbal and written communication skills, and is able to operate effectively in a fast - paced, cross - functional matrixed environment.

Requirements

• Bachelor's degree in Business, Engineering, Project Management or other related field or equivalent professional experience
• Seven or more years of IT, Project Management, service delivery or customer relationship management experience
• Proficient with Microsoft Office suite
• Experience build ing detailed technical project plans and task dependencies based on technical familiarity and stakeholder interviews
• Experience managing complex, strategic programs with multiple sub - projects/workstreams
• Advanced knowledge of data center/critical environment concepts, such as space, power, cooling and connectivity
• Advanced knowledge of technologies found within data center architecture, such as routers, switches, firewalls, server componen ts, storage, and virtualization.
• US Citizenship for this position is required by law due to federal customer contracts
• Excellent interpersonal skills with the ability to interface with Senior Management
• Strong facilitation skills
• Self - motivated, goal - oriented individual with extensive experience multi - tasking across multiple concurrent and complex projects
• Strong communication, organization, and management skills
• Strong time management and interpersonal skills
• Ability to prioritize in a fast - paced environment.

Nice To Haves

• Five or more years of progressive project management experience or team lead experience in an IT infrastructure environment
• PMP or Agile certification
• ITIL Certification
• Experience with Salesforce CRM
• Experience with Project Management applications such as MS Project or Clarity
• Prior experience working in a Data Center environment
• Experience in project managing customer migrations

Responsibilities

• Works with systems and network engineering teams to complete technical discovery
• Applies project management expertise to ensure accurate and timely delivery of services
• Collaborates with team managers and resources to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables
• Develops and actively manage project plans, identifying applicable phases, tasks, resources, deliverables and due da tes using traditional project management practices
• Reviews proposed changes to project plans, including meeting with stakeholders to approve and implement beneficial changes
• Manages multiple projects and tasks in a deadline - driven environment and complet es projects on time
• Continuously monitors and reports on project status to Upper Management (including C - Levels), including issues, risks, and escalations
• Continually develops and improves internal processes and documentation within the organization.

Benefits

• medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• flexible spending and HSA accounts
• paid holidays
• paid time off
• paid volunteer days
• employee assistance program
• tuition assistance
• parental leave
• military leave assistance
• QTS scholarship for dependents
• wellness program
• This position is Bonus eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees