Project Manager, Franchise Growth

WellBiz Brands•Denver, CO

10d•$60,000 - $70,000•Remote

About The Position

The Project Manager – Franchise Growth is responsible for coordinating and managing projects across the entire franchise lifecycle, including new unit development, resales, renewals, transfers, and closures. This role also plays a key part in organizing franchise growth events such as Confirmation Days, trade shows, and industry conferences. Serving as a central liaison between franchisees, the Franchise Growth team, and cross-functional departments (Accounting, Legal, Operations, Technology, and Systems), the Project Manager ensures that processes are followed, compliance requirements are met, and franchisees have a smooth and professional experience. WellBiz Brands Benefits: Flexible time off and holiday schedule Medical, dental, vision, and life insurance Health Savings Account Flexible Spending Account 401K match Monthly allowance for spend at WellBiz Brands, Inc. owned brands Cell Phone reimbursement Free Employee Assistance Plan Location: Remote Compensation Range: $60,000.00 - $70,000.00/annually. Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

Requirements

Bachelor’s degree in Business, Project Management, or related field (or equivalent experience).
3+ years of experience in project management, operations, or franchise development.
Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace (Docs, Sheets, Slides, Drive).
Comfortable learning and navigating new technology platforms; experience with CRM or franchise management systems (FranConnect preferred).
Detail-oriented, proactive, and solution-focused mindset.
Integrity & Accountability: Ensures compliance and owns results.
Communication with Transparency: Shares updates and challenges clearly with actionable detail.
Tenacity & Dedication: Demonstrates persistence in driving projects to completion.
Collaboration: Builds strong working relationships across departments and with franchisees.
Process Orientation: Develops, documents, and improves workflows for efficiency and compliance.

Nice To Haves

Knowledge of franchising and franchise lifecycle processes strongly preferred.

Responsibilities

Franchise Lifecycle Management Coordinate and oversee franchise activities, including new unit development, resales, renewals, transfers, and closures.
Meet with existing franchisees to ensure all required information, documentation, and system records are accurate and up to date.
Ensure all steps in the franchise lifecycle are completed accurately, on time, and in alignment with franchise agreements and brand standards.
Process Development & Compliance Develop and document standardized processes for managing franchise lifecycle events.
Create systems to measure compliance with franchise agreements, internal policies, and legal requirements.
Regularly audit processes and records to ensure consistency, accuracy, and adherence to established standards.
Partner with cross-functional teams (Accounting, Legal, Operations, Technology) to refine processes and close compliance gaps.
Reporting & Data Management Build and maintain reporting dashboards (e.g., FranConnect) to track franchise development activity.
Provide leadership with visibility into key pipeline metrics, including meetings set, meetings kept, FDD reviews, validations, and signings.
Suggest improvements to reporting and data tracking to support growth initiatives.
Event & Candidate Support Assist in planning and coordinating Franchise Confirmation Day events, ensuring agendas, materials, and logistics are executed smoothly.
Partner with the Franchise Growth, Marketing, and Operations teams to prepare presentations, reports, and supporting documentation for candidates.
Support the planning and execution of franchise growth events (e.g., trade shows, conferences, expos, and industry gatherings), including booth setup, scheduling, lead tracking, and follow-up.
Ensure all event-related activities—before, during, and after—are documented in systems (e.g., FranConnect) and communicated to the appropriate team members for timely action.
Cross-Functional Collaboration Partner with Accounting to manage fees, renewals, and resale financial requirements.
Work with Legal on agreements, NDAs, amendments, and compliance documentation.
Coordinate with Operations to facilitate smooth franchisee transitions and onboarding.
Collaborate with Technology and Systems teams to improve platforms, reporting, and automation.
Communication Provide clear, professional, and timely communication (both written and verbal) with franchisees, prospective candidates, and internal teams.
Document project updates, issues, and progress to ensure visibility and continuity across departments.
Present updates to leadership, highlighting both accomplishments and challenges with proposed solutions.