Project Manager - Direct Mail

sg360° • Wheeling, IL

9h • Onsite

About The Position

We’re seeking an experienced Project Manager who thrives in a fast-paced print manufacturing environment and enjoys bringing complex projects to life.

In this on-site role, you will serve as the central hub between customers, sales, and our internal manufacturing teams. From order review through production, mailing, and final billing, you’ll ensure every project is delivered accurately, on time, and above expectations.

Requirements

• 5+ years in the printing industry (customer service or project management)
• Strong understanding of pre-press operations and various printing processes
• Knowledge of inline and post-press lettershop finishing
• Strong written and verbal communication skills
• Excellent attention to detail and math proficiency
• Ability to manage multiple projects and deadlines simultaneously
• Strong organizational and interpersonal skills
• ERP system experience preferred

Nice To Haves

• Familiarity with USPS specifications is a plus
• Pre-press or bindery experience is helpful
• Visio experience a plus
• College degree in Business or Graphic Arts Management preferred

Responsibilities

• Act as the primary point of contact for customers, sales, and production teams
• Review orders against estimates to ensure accuracy and alignment
• Create and maintain complete job files and production documentation
• Coordinate materials, templates, samples, and proofs
• Develop clear work instructions for pre-press, press, and post-press teams
• Monitor production schedules to ensure on-time press starts and delivery
• Communicate job status, changes, and potential issues proactively
• Manage change notices and ensure documentation accuracy for billing
• Oversee post-production activities including shipping and mailing
• Ensure completed job files are properly documented and submitted for invoicing

Benefits

• Generous paid time off and paid holidays
• Medical, dental, and vision insurance
• Life insurance
• 401(k) with employer match
• Wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager