Project Manager, Delegate Performance

Alignment Health•Lincoln, NE

2d•Remote

About The Position

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Project Manager, Delegate Performance supports the Delegation Oversight & Performance team by coordinating and executing projects that advance the organization’s performance focused oversight model. Working under the guidance of the Manager, Delegate Performance, this role ensures that key operational, audit, and monitoring activities are organized, documented, and delivered on schedule to enable effective performance evaluation and intervention of delegated entities. The Project Manager plays a critical role in synthesizing input from audits, monitoring activities, scorecards, and operational workflows to support the development of consolidated performance materials and reporting. This role contributes to maintaining consistent, well structured performance profiles and ensuring information is readily available for cross functional collaboration and delegate discussions. The ideal candidate is highly organized, proactive, and capable of managing multiple projects and workstreams in a fast moving, fully remote environment. Strong analytical, communication, coordination, and documentation skills are essential, along with the ability to partner effectively with audit, clinical, quality, compliance, and operational stakeholders to support continuous improvement and the team’s overall performance management strategy.

Requirements

Required: Minimum 3-5 years of project management experience, preferably with a Medicare Advantage health plan or similar industry.
Strong understanding of regulatory oversight functions, especially related to delegation.
Required: Bachelor’s degree in related subject.
Strong analytical and critical thinking skills with the ability to synthesize data from multiple sources.
Proficiency in Excel and experience with performance reporting or data visualization tools (e.g., Tableau, Power BI preferred).
Strong organizational skills with the ability to manage multiple delegates, priorities, and timelines.
Collaborative, solutions-oriented mindset with comfort operating in evolving and ambiguous environments.
Required: Project Management Professional (PMP), Certified Associate in Project Management (CAPM) or equivalent certification

Responsibilities

Synthesize data to produce actionable delegate performance scorecard
Compile audit results, monitoring outputs, operational metrics, and scorecard inputs from multiple internal sources to support accurate, consolidated delegate performance scorecards.
Validate data for completeness, accuracy, and alignment with established performance indicators before integrating into reporting tools.
Translate raw data into organized, easy‑to-understand visuals and summaries that support performance discussions with the Manager, Director, and delegated entities.
Maintain documentation and audit trails for all data sources, methodologies, and version histories to support transparency and regulatory readiness.
Develop and produce performance matrix for internal stakeholders
Build and maintain performance matrices that highlight key trends, risks, and operational gaps across delegated functions (Claims, UM/CM, Appeals, Credentialing, etc.).
Partner with internal teams (Compliance, Clinical, Audit, Network, DTS) to gather updates and integrate their inputs into unified performance matrices.
Update matrices to reflect new metrics, process changes, or evolving enterprise needs and ensure consistency in definitions, formatting, and reporting cycles.
Deliver matrices in formats tailored to different internal audiences, including leadership, oversight committees, and operational teams.
Manage department initiatives
Lead project management efforts for department initiatives such as technology enhancements, system transitions, workflow redesigns, and process improvements.
Track milestones, deliverables, risks, and dependencies across multiple workstreams, escalating concerns when timelines or quality standards may be impacted.
Facilitate meetings, prepare agendas and action logs, and ensure timely follow‑up on outstanding items to drive project completion.
Support cross‑functional collaboration by coordinating inputs from business owners, subject‑matter experts, and delegated oversight partners.
Maintain and update department’s tracker and library
Maintain the Delegation Oversight tracker, ensuring all audit, monitoring, scorecard, and performance‑related activities are logged, updated, and accessible.
Manage the department’s centralized library of tools, templates, SOPs, and monitoring documentation, ensuring version control and standardization.
Oversee updates to the Delegation Oversight SharePoint (and future platform), ensuring content remains current, well‑organized, and aligned with department taxonomies.
Support department readiness by preparing, organizing, and archiving materials for internal reviews, committee meetings, external audits, and regulatory reporting.