Performance Improvement Project Manager

Stanford Health Care • Newark, CA

4h • $56 - $74 • Onsite

About The Position

The Performance Improvement Project Manager manages small to medium sized performance improvement initiatives as well as the design, development, and implementation of Process Improvement Programs across the Hospital, and is accountable for achieving excellence in these areas to create measureable, sustainable change. This position also works with Performance Improvement Analysts on assignments, and manages the analytic approach to meet project objectives.

Requirements

• Bachelor's degree in a work-related discipline/field from an accredited college or university
• Five (5) years of progressively responsible and directly related work experience in process improvement including Lean.
• Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
• Ability to act as both a thought leader and operational expert around process and service transformation
• Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written communication
• Ability to establish and maintain effective relationships with widely diverse groups, includingindividuals at all levels both within and outside the organization and gain their cooperation
• Ability to perform standard business math, financial data and make simple projections
• Ability to plan, organize, motivate, mentor, direct and evaluate the work of others
• Ability to provide leadership and influence others
• Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships
• Knowledge of inpatient and clinic operations and how it relates to labor productivity
• Knowledge of Lean, JIT, Six Sigma and Flow Manufacturing techniques
• Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project and Outlook

Responsibilities

• Analyzes operational and procedural problems, and develops, recommends, and implements proposed solutions.
• Collaborates with operational leadership and manages process improvement programs that support various areas of the hospital
• Generates hypotheses, analytic approaches, and work plans for assigned work streams at the department and service level.
• Leads, develops, and manages Performance Improvement product offerings and department infrastructure.
• Monitors external trends and how they impact the hospital, as well as provides external context to deliver enterprise and center of excellence solutions
• Monitors the impact and value of performance improvement programs, and identifies continuous improvement opportunities.
• Provides leadership for improvement programs for departments, and project team members by defining intent of programs and overseeing development deliverables to ensure project goals are met.
• Provides support and advice to Management engaged in transformation initiative throughout the hospital.
• Trains, coaches, and mentors department staff as well as other hospital employees as needed on Process Improvement principles and relevant tools

What This Job Offers

• Job Type: Full-time
• Career Level: Manager