Project Management - Sr Professional II

Fiserv•Berkeley Heights, NJ

1d•Onsite

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. About your role: Within Professional Services in our Bank Solutions Business, you will have the opportunity to partner with key business stakeholders to ensure predictable, consistent, and successful project delivery. You will focus on planning, coordinating, and monitoring large-scale scope and budget projects. Previous experience with client-facing projects that span multiple business units or functional areas is deeply valuable. What you’ll do: Lead end-to-end planning, coordination, and monitoring of large-scale project scope, schedule, and budget to drive predictable delivery and client satisfaction. Build and maintain consolidated timelines and integrated project plans that surface dependencies, critical paths, and impacts across teams. Define and implement governance frameworks, roles, responsibilities, decision rights, and escalation paths to maintain control and accelerate decisions. Establish success criteria and acceptance plans up front; actively manage toward expected outcomes and deliverable acceptance. Provide ongoing status, risks, and issue reporting to stakeholders and executives; facilitate cross-functional alignment across related Fiserv business areas. Facilitate workshops and steering meetings to align stakeholders, resolve interdependencies, and drive remedial actions when needed. Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Requirements

6+ years of experience in leading large-scale, client-facing IT and business transformation projects across multiple business units and stakeholders.
5+ years of experience in consulting project delivery and professional services engagements.
5+ years of experience in Microsoft Project for project scheduling and resource planning.
4+ years of experience in Microsoft Visio for process mapping and solution design.
4+ years of experience in Microsoft PowerPoint for executive reporting and stakeholder presentations.
4+ years of experience in Agile and Waterfall project delivery methodologies, including sprint planning and stage-gate governance.
4+ years of equivalent combination of educational background, related experience, and/or military experience.

Nice To Haves

5+ years of experience in the banking, payments, or financial services industry.
5+ years of experience within a Professional Services organization.
Project Management Professional (PMP) certification.
Experience using Jira and Confluence for delivery tracking and collaboration.
Experience with project financial tracking and forecasting tools (e.g., Excel, Adaptive Insights).

Responsibilities

Lead end-to-end planning, coordination, and monitoring of large-scale project scope, schedule, and budget to drive predictable delivery and client satisfaction.
Build and maintain consolidated timelines and integrated project plans that surface dependencies, critical paths, and impacts across teams.
Define and implement governance frameworks, roles, responsibilities, decision rights, and escalation paths to maintain control and accelerate decisions.
Establish success criteria and acceptance plans up front; actively manage toward expected outcomes and deliverable acceptance.
Provide ongoing status, risks, and issue reporting to stakeholders and executives; facilitate cross-functional alignment across related Fiserv business areas.
Facilitate workshops and steering meetings to align stakeholders, resolve interdependencies, and drive remedial actions when needed.

Benefits

Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave