POSITION SUMMARY: The Project Leader must be knowledgeable of systems and programs. Be able to gather information of systems currently used by Claim Operations to find ways to improve or enhance internal processes and workflows. The Project Leader will communicate recommendations to Claim Operations Management for improvement, develop applications, and test applications. ESSENTIAL FUNCTIONS: Work with Claim Operations Management to understand current operations and procedures. Identify program needs based on data collected and analyzed. Prepare cost and benefits analysis on proposed systems. Provide guidance to optimize systems, procedures, and processes. Assist Project Manager with planning, testing, and implementing new programs or systems. Identify and resolve program issues. Brainstorm new ways to add more functionality to current access databases. Ensure that all changes to programs are documented. Perform data validation and quality control to ensure success of programs. Performs other related duties as assigned
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees