The Project Coordinator works closely with the Project Management team, and provides basic customer service, organization, inside support, preparation of standard reporting, tracking all orders to ensure they are current and in good standing. Essential Functions Assist project management team in coordination and communication in a timely manner in order to meet the construction schedulePrepare and submit quotes and work orders to customers and technicians within the agreed upon timeframe. Including, the ability to perform a construction take off from blue prints, and process Architectural revisions and bulletins (As Required By Account)Communicate effectively through verbal and written communication to General Contractors, Customers, and Field Technicians and to Internal Departments regarding the status of orders. Prepares timely update reports for management, customers as needed.Follow-up correspondence in writing (email primarily)Responsive to returning phone calls in a timely mannerCommunicate with factories and suppliersMonitor orders, and provide tracking for shipments.Prepare direct entry sales ordersCoordinate project submittal process-product data sheets, samples, schedules, etc.Provide close-out documents as requiredAbility to resolve project issues quickly and efficiently and communicates not only the problem but also a resolution to all required parties. If unable to find an acceptable solution will escalate to the Project Manager / Team Lead.Coordinate orders across the US, Canada and Puerto Rico.Displays working product knowledge of materials: Doors, Frames, Door Hardware.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees