Project Coordinator

Servpro•Worcester, MA

1d•$50,000 - $55,000

About The Position

Responsive recruiter Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development SERVPRO of South Worcester is hiring a Project Coordinator! Benefits SERVPRO of South Worcester offers: Competitive compensation Superior benefits Career progression Professional and professional development And more! The Project Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, extremely organized, have the ability to multi-task and have outstanding customer service skills, you could thrive in this environment! Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

High school diploma/GED (preferred)
At least 1 year of customer service and/or office-related experience
Ability to frequently multitask and to remain detail orientated and exceptionally organized
Ability to work in a very high-paced and ever-changing environment
Must be knowledgeable in relevant computer applications
Capability to complete tasks fully, not partially
Ability to successfully complete a background check subject to applicable law

Responsibilities

Responsible for clear and efficient project communication with the customers and project stakeholders
Daily project(s) oversight to include monitoring status, corporate audits, and work-in-progress
Review and validate job site documentation
Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
Second string to answer the office phone when front end coordinator is unavailable
Daily communication and updates with insurance adjusters and customers by email, Xact and Contractor Connection platforms
Collaborate and assist with other departments, as needed
Documenting majority of daily tasks into Servpro correspondence notes
Running mitigation losses from the admin standpoint from the beginning to end of process
Be part of the on-call rotation once acclimated