Project Coordinator - Restoration Services

Rainbow International Restoration•Dickinson, TX

1d•$15 - $18

About The Position

We are seeking a highly organized and detail-oriented Project Coordinator to support the planning, execution, and completion of restoration projects. This role is critical in ensuring smooth communication between customers, insurance representatives, technicians, subcontractors, and internal team members. Restoration industry experience is preferred but not required for candidates with strong coordination or administrative project experience.

Requirements

2+ years of experience in project coordination or administrative support (restoration, construction, or insurance a plus)
Strong organizational and communication skills
Ability to prioritize multiple tasks in a fast-paced environment
Experience with job management or CRM software preferred (e.g., Dash, Xactimate, Luxor)
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Positive attitude, team-first mindset, and commitment to customer service excellence

Nice To Haves

Knowledge of restoration terminology, insurance claims processes, and industry best practices
IICRC certifications or training a plus
Bilingual (Spanish/English) a plus

Responsibilities

Coordinate job schedules, documentation, and communication across departments
Act as liaison between field teams and office for project updates and logistics
Track job progress and ensure tasks are completed on time and to standard
Prepare and review documentation including estimates, work authorizations, and change orders
Maintain accurate job files in our job management system (Dash/Fusion/Next Gear)
Communicate with homeowners, adjusters, and vendors regarding project updates
Assist with collections, billing support, and compliance documentation as needed
Help manage inventory of job materials and equipment related to assigned projects