Office Restoration Project Coordinator

Servpro•Jonesboro, AR

10d•$14

About The Position

Do you love helping people through difficult situations? Then, don’t miss your chance to join our Franchise as a new Office Restoration Project Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”! We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. The Coordinator will work as a liaison for the client to identify project requirements and specifications. The Coordinator will administer and organize projects and support teammates. If you are self-motivated, organized, and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with the opportunity to learn and grow. Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

2+ year(s) of administrative or office-related experience
Experience in service industry environment a plus but not required
Outstanding written and verbal communication skills
Successful at working in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and SERVPRO proprietary software
Minimum of HSD/GED preferred
Ability to successfully complete a background check subject to applicable law
Ability to pass a pre-employment drug screening
40 hours/week, flexible to work overtime when required
Normal working hours are between 8 a.m. and 4:30 p.m. M-F but hours could vary depending on workload

Nice To Haves

Experience with writing estimates, job file processes, and quality assurance a plus but not required

Responsibilities

Create estimates using Xactimate software. Training is provided
Assist Production Manager with office duties
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Daily job file coordination to include monitoring status, audit, and work-in-progress
Prepare job file reports
Complete and review job file documentation for final upload and the audit process
Assist other departments, as needed