Project Coordinator

ICEE • La Vergne, TN

4h • $20 • Onsite

About The Position

At The ICEE Company, the World's #1 frozen beverage brand, our constant focus id to provide the best possible service and product offerings to our customers. Each day, we are working to improve your ICEE experience through research and innovation to develop state-of-art equipment and bold, refreshing products and flavors. We are seeking an ambitious and energetic self-starter to join our dynamic team as a Project Coordinator. The ICEE Company Projects Department is responsible for the coordination and scheduling of all planned service projects on a national level for a wide variety of food and beverage equipment. The Project Coordinator is responsible for assisting our Lead Project Coordinators with ongoing projects.

Requirements

• Able to consistently maintain professionalism and a positive attitude.
• Able to successfully manage a high volume of work while maintaining strong organization skills.
• Able to exercise complex problem solving.
• Able to work effectively both independently and as part of a team.
• Excellent oral and written communication skills.
• Capable with all aspects of Microsoft office (Word, Excel, PowerPoint); with an emphasis on Excel skills.
• High School Diploma or equivalent.
• Prior experience in a customer focused environment (minimum two (2) years).

Responsibilities

• Receives customer requirements for scheduled work.
• Coordinate projects through internal service management system.
• Synchronizes efforts with nationwide ICEE Service Centers to schedule service according to Customer requirements and technician availability.
• Communicates scheduled dates to customers and contractors.
• Tracks the shipment of equipment and parts to ensure the ICEE Service Center is prepared for upcoming scheduled work.
• Performs outbound customer contact calls to confirm readiness for scheduled work.
• Identifies and communicates any delays in service to customers, management, and Project Team members.
• Assists the Project Team with maintaining periodic status reports to keep management informed on project progress.
• Performs other duties as assigned.

Benefits

• Paid holidays
• Sick time and Paid vacation
• Birthday Holiday (Must be used within Employee Birthday Month)
• Medical, Dental, Vision Insurance
• Employee Stock Purchase Program
• Life Insurance
• 401 (k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED