Project Coordinator Intern

Pella Northland•Brooklyn Park, MN

56d•$20 - $20

About The Position

Are you looking for a career where you are empowered to be extraordinary? Do you want the opportunity to be part of a company where employees treat one another like family and do right by their customers every day? Well, you’ve come to the right place. At Pella, care is not a just a word – it’s a legacy. We exist to improve the living experience of our customers and enrich the lives of our team members. Care is what sparks Pella Passion. It’s our mission to be the desired window and door brand by delivering a reliable, responsive and uniquely memorable experience that exceeds our customer’s expectations. If you’re as customer focused as we are, are passionate about selling a product you can confidently put your name on, and if you’re looking for a career, not just another job, this is the place for you. The Project Coordinator Team at Pella Northland is focused on delighting our customers in their interactions with Pella following the sale of our product and preceding the delivery or installation. They excel in making sure that the customer experience with Pella is world class by coordinating quoting, purchasing, scheduling, and delivery of customer orders. They play a critical role in explaining the process and what to expect out of it, as well as making sure their customers have everything they could need to have the best possible experience with Pella! Pella is a great company to work for, but don't just take our word for it! Our Team recently participated in the Gallup Survey and scored us a 4.46/5 for overall satisfaction! This position will be temporary during the Summer of 2026 for a duration of 8 to 12 weeks, and approximately 40 hours a week.

Requirements

Strong attention to detail
Ability to multitask and excel in a fast-paced environment
Customer Focused
Strong Computer aptitude
Positive Energy & Team Work Mentality
Results Orientated, Goal Driven & Self Motivated
Must possess a high school diploma or equivalent. Must be actively enrolled a degree program.

Nice To Haves

Experience working with a highly technical product is desirable
Customer service or general business/administrative experience preferred

Responsibilities

Provides quality customer service to internal and external customers daily via telephone, email, text and in-person communication.
Support the project coordinator Retail and Trade teams to provide exceptional support and project updates to our customers in the following potential areas:
Product delivery
Product availability
Scheduling coordination
Homeowner follow-up communication
Assist in researching open receivables status and supporting the team in collecting receivables
Validate product is available and received prior to installation and delivery
Special projects and other duties as assigned and based on business necessity
Deliver product to customer job sites as needed
Other duties as required