Project Coordinator/Field Service Advocate

SERVPRO of Northwest Portland•Portland, OR

116d•Onsite

About The Position

SERVPRO of Northwest Portland is hiring a Project Coordinator/Field Service Advocate! The Project Coordinator/Field Service Advocate will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment! Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

Requirements

High school diploma/GED (preferred)
At least 1 year of customer service and/or office-related experience
Ability to multitask and to remain detail orientated
Must be knowledgeable in relevant computer applications
Ability to successfully complete a background check subject to applicable law

Responsibilities

Responsible for clear and efficient project communication with the customer and project stakeholders
Daily project(s) oversight to include monitoring status, audit, and work-in-progress
Review and validate job site documentation
Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
Collaborate and assist with other departments, as needed