Project Coordinator, Clinical Ops - Remote - Nationwide

Vituity•Sacramento, CA

1d•$22 - $27•Remote

About The Position

Remote, Nationwide – Seeking Project Coordinator, Clinical Operations Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Develop and oversee project plans, including communications, stakeholder management, timelines, training, and action items. Partner with the Growth team and Outpatient Medicine (OM) Leadership in managing new opportunities and supporting the Outpatient Medicine Division's growth. Serve as the primary project lead for seasonal clinic startups: facilitate startup calls, document meeting outcomes, assign and follow up on action items, and plan onsite orientations. Solicit and disseminate department updates as needed on assigned contract startups. Participate in Contract startup calls and all related project calls and coordinate all team members to keep workflow on track. With direction from the Clinical Ops Manager, coordinate with new contract clients to obtain information as needed to support go-live efforts and monthly invoicing. Follow up on action items to facilitate timely and responsible processing of contract implementation tasks. Proactively collect and disseminate department-specific required information with all action items and follow up as needed to ensure completion. With input from department or division leaders, responds to inquiries regarding contract terms, timelines, incentives, and business development terms for contracts. Supports Operations Division with logistics of on-site startup work such as coordinating activities to obtain lab licenses needed for a clinic to operate. Collaborates with operations managers, clinic managers, and physician leaders to ensure expectations of the project are met. Tracks projects to ensure they are delivered on time and within scope. Identifies opportunities to streamline startup processes via continuous process improvement and informs leadership for consideration and implementation. Maintains an automated contract management system and creates new contract templates. Conducts research and synthesizes background information to support project planning and execution. Supports post-go-live operational activities, including continued onboarding, monthly invoicing logistics, and site-specific resource development. Reports and analyzes clinic trends to the National Director to assess the health and status of the clinics. Assists with the coordination and implementation of practice line-specific and enterprise-wide strategic projects. Manages and maintains project trackers to ensure up-to-date action items and status visibility. Maintain confidentiality of all new business opportunities, as appropriate. Assists with standardization and operationalization of clinic procedures, policies, and notices by organizing the content into a consistent format for sharing. In collaboration with division leaders, creates presentations and resources as needed. Assists with meeting minutes, action item follow-up, and updates within the division. Maintains and updates the OM Division’s internal SharePoint site to promote resource accessibility and department engagement.

Requirements

Bachelor’s Degree in a relevant discipline (e.g., Project Management, Business Administration) and 2 years of experience with administrative support, project coordination, and operational support in a healthcare setting, or a combination of education and work experience that demonstrates the attainment of the requisite knowledge, skills, and abilities required.
Knowledge of Microsoft Office Suite, SharePoint, Jive, etc.
Knowledge of task management with a proven track record of meeting project deliverables and timelines.
Knowledge of project management skills.
Demonstrated interpersonal and organizational skills.
Ability to follow guidelines and procedures with independent judgment to exercise individual discretion when needed.
Ability to interact effectively with Vituity Leadership, hospital clients, and Vituity Practice Management, Revenue Cycle Management, and The Mutual departmental stakeholders.
Ability to communicate effectively both in verbal and in written.
Ability to propose creative solutions to process concerns and opportunities for improvement.
Ability to pay meticulous attention to detail.
Ability to effectively project manage multiple new contract implementations simultaneously.
Ability to multi-task several complex assignments with tight deadlines.
Strong skills in the continuous development of project management tools for tracking project and task status.

Nice To Haves

Four (4) years of increasingly complex project management experience preferred.

Responsibilities

Develop and oversee project plans, including communications, stakeholder management, timelines, training, and action items.
Partner with the Growth team and Outpatient Medicine (OM) Leadership in managing new opportunities and supporting the Outpatient Medicine Division's growth.
Serve as the primary project lead for seasonal clinic startups: facilitate startup calls, document meeting outcomes, assign and follow up on action items, and plan onsite orientations. Solicit and disseminate department updates as needed on assigned contract startups.
Participate in Contract startup calls and all related project calls and coordinate all team members to keep workflow on track.
With direction from the Clinical Ops Manager, coordinate with new contract clients to obtain information as needed to support go-live efforts and monthly invoicing.
Follow up on action items to facilitate timely and responsible processing of contract implementation tasks.
Proactively collect and disseminate department-specific required information with all action items and follow up as needed to ensure completion.
With input from department or division leaders, responds to inquiries regarding contract terms, timelines, incentives, and business development terms for contracts.
Supports Operations Division with logistics of on-site startup work such as coordinating activities to obtain lab licenses needed for a clinic to operate.
Collaborates with operations managers, clinic managers, and physician leaders to ensure expectations of the project are met.
Tracks projects to ensure they are delivered on time and within scope.
Identifies opportunities to streamline startup processes via continuous process improvement and informs leadership for consideration and implementation.
Maintains an automated contract management system and creates new contract templates.
Conducts research and synthesizes background information to support project planning and execution.
Supports post-go-live operational activities, including continued onboarding, monthly invoicing logistics, and site-specific resource development. Reports and analyzes clinic trends to the National Director to assess the health and status of the clinics.
Assists with the coordination and implementation of practice line-specific and enterprise-wide strategic projects.
Manages and maintains project trackers to ensure up-to-date action items and status visibility. Maintain confidentiality of all new business opportunities, as appropriate.
Assists with standardization and operationalization of clinic procedures, policies, and notices by organizing the content into a consistent format for sharing.
In collaboration with division leaders, creates presentations and resources as needed.
Assists with meeting minutes, action item follow-up, and updates within the division.
Maintains and updates the OM Division’s internal SharePoint site to promote resource accessibility and department engagement.

Benefits

Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as virtual scavenger hunts and holiday celebrations
Flexible work hours
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP, travel assistance, and identify theft included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees