Learning Management Systems Coordinator - Remote - Nationwide

Vituity•Sacramento, CA

1d•$29 - $36•Remote

About The Position

Remote, Nationwide – Seeking Learning Management Systems Coordinator Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Collaborates with the LMS Administrator of Learning Management System (LMS) on a variety of projects along with support, design, development, implementation, delivery, and maintenance of content, assets, and other resources for Learning Management System (LMS). Supports the LMS Administrator of Learning Management System (LMS) in day-to-day content coordination and front-end LMS user support activities. Maintains SOPs and end-user documentation in alignment with approved guidelines. Assists in LMS-related projects focused on content support, learner-facing workflows, and manual user processing. Participates as a supporting member in the LMS training administrator working group. Helps facilitate logistics, communication, and follow-up items; co-presents with Manager/LMS Admin when appropriate. Monitors industry trends and vendor updates; shares relevant observations with LMS Admin team for further evaluation. Assists in User Acceptance Testing (UAT) by executing test cases and logging issues under direction of LMS Administrator or Manager. Coordinates logistics for LMS-related learning events, such as Symposia, Partnership CME credit entry, and super user trainings. Helps create and maintain end-user support guides for roles such as learner, manager, and roster manager — under Admin review. Collaborates with LMS Admin to ensure external user uploads, course completions, and reporting tasks are executed as assigned. Supports third-party integrations (e.g., Cvent, LinkedIn Learning) by ensuring correct usage and flagging issues; does not configure integrations. Consults with content developers and instructional designers for online content and support instructor-led delivery and logistics. Develops and supports user training for Learning Management System (LMS) super users/training administers; identify and provide other education, tools, and tips for all end users. Troubleshoot and educate all end users with Learning Management System and content authoring tool questions, concerns, and issues. Supports issue triage and helps monitor the ticketing system for LMS Level 1–2 tickets; escalates to LMS Admin or Manager as needed. Consults with content developers and instructional designers for online content and support instructor-led delivery and logistics. Develops and supports user training for Learning Management System (LMS) super users/training administers; identify and provide other education, tools, and tips for all end users. Troubleshoot and educate all end users with Learning Management System and content authoring tool questions, concerns, and issues. Supports issue triage and helps monitor the ticketing system for LMS Level 1–2 tickets; escalates to LMS Admin or Manager as needed.

Requirements

Bachelor’s degree in science, business, or related field required.
Minimum one year in Learning Management System (LMS) administration and/or computer support in e-learning required.
Familiar or ability to learn ticketing system.
Familiar or ability to learn content authoring tool preferably Captivate and/or Articulate.
Familiar or ability to learn HTML (Hypertext Markup Language).
Ability to build and maintain strong relationships and interact effectively with clients and vendors.
Meticulous attention to detail and varying priorities under conditions requiring speed and accuracy.
Demonstrated ability to handle detailed work accurately and quickly, work towards deadlines on multiple projects, work as a team member in a collaborative and participatory manner and interact both in person and over the phone with a courteous and professional demeanor.
Consistently seeks innovative ideas and looks for improvement and streamlining opportunities in process and procedure.
Ability to make decisions, formulate and provide recommendations and solutions for planning, integration, system functionality, and evaluation with minimal supervision.
Knowledge of the processes, standards and accepted best practices relating to the development, maintenance, and administration of the Learning Management Systems (LMS) and online education.
Ability to evaluate data, research, design and communication skills required to develop and execute implantation plans.
Ability to resolve issues for physicians, staff members and other departments by identifying issue/problem, determining best course of action and coordinating with appropriate parties to facilitate resolution, includes follow-up to ensure satisfactory conclusion.
Ability to collaborate with other departments and Learning Management System (LMS) roles on various time sensitive projects, requests, and implantations inside the Learning Management System (LMS). Responsible for prioritizing projects, meeting deadlines and presenting best value for project budget allotment.
Knowledge of effective methodologies for instructional design of online learning.
Knowledge of the concepts, standards and methods for quality assurance testing and maintaining the LMS and other integrated systems (Cvent and Zoom).
Ability to keep abreast of new/current Learning Management Systems (LMS), common/emerging best practices in the online education field.
Ability to understand, interpret and apply your knowledge of Vituity Learning Management Systems (LMS) to resolve end user questions and issues.
Ability to develop and deliver effective presentations to varying groups and sizes.
Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.
Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies for the Learning Manage System (LMS) and content authoring tool.
Ability to read, understand and communicate in English sufficient to perform the duties of the position.
Ability to express ideas and convey information effectively in verbal and written communications.
Ability to evaluate and convey information in legible reports to Learning Management Systems (LMS) Manager.
Intermediate MS Excel, Word, PowerPoint, Outlook, Teams, and SharePoint skills.
Strong consultation skills and the ability to seek out information and provide quality advice.

Nice To Haves

Experience with SumTotal Learning Management System (LMS) preferred.
Experience with the healthcare industry is strongly preferred.
Experience working with a multi-state company preferred.
Experience with ServiceNow ticketing system preferred.
Experience with Instructional Design or education preferred.

Responsibilities

Collaborates with the LMS Administrator of Learning Management System (LMS) on a variety of projects along with support, design, development, implementation, delivery, and maintenance of content, assets, and other resources for Learning Management System (LMS).
Supports the LMS Administrator of Learning Management System (LMS) in day-to-day content coordination and front-end LMS user support activities.
Maintains SOPs and end-user documentation in alignment with approved guidelines.
Assists in LMS-related projects focused on content support, learner-facing workflows, and manual user processing.
Participates as a supporting member in the LMS training administrator working group. Helps facilitate logistics, communication, and follow-up items; co-presents with Manager/LMS Admin when appropriate.
Monitors industry trends and vendor updates; shares relevant observations with LMS Admin team for further evaluation.
Assists in User Acceptance Testing (UAT) by executing test cases and logging issues under direction of LMS Administrator or Manager.
Coordinates logistics for LMS-related learning events, such as Symposia, Partnership CME credit entry, and super user trainings.
Helps create and maintain end-user support guides for roles such as learner, manager, and roster manager — under Admin review.
Collaborates with LMS Admin to ensure external user uploads, course completions, and reporting tasks are executed as assigned.
Supports third-party integrations (e.g., Cvent, LinkedIn Learning) by ensuring correct usage and flagging issues; does not configure integrations.
Consults with content developers and instructional designers for online content and support instructor-led delivery and logistics.
Develops and supports user training for Learning Management System (LMS) super users/training administers; identify and provide other education, tools, and tips for all end users.
Troubleshoot and educate all end users with Learning Management System and content authoring tool questions, concerns, and issues.
Supports issue triage and helps monitor the ticketing system for LMS Level 1–2 tickets; escalates to LMS Admin or Manager as needed.
Consults with content developers and instructional designers for online content and support instructor-led delivery and logistics.
Develops and supports user training for Learning Management System (LMS) super users/training administers; identify and provide other education, tools, and tips for all end users.
Troubleshoot and educate all end users with Learning Management System and content authoring tool questions, concerns, and issues.
Supports issue triage and helps monitor the ticketing system for LMS Level 1–2 tickets; escalates to LMS Admin or Manager as needed.

Benefits

Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as virtual scavenger hunts and holiday celebrations
Flexible work hours
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP, travel assistance, and identify theft included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees