Project Administrator

PAR Technology • New Hartford, NY

1d • Remote

About The Position

The Project Administrator supports the successful implementation of hardware and software solutions across multiple Quick Serve and Fast Casual restaurant and retail locations globally. This role partners closely with Project Managers to coordinate project activities, track readiness and deliverables, communicate status updates, and ensure projects move forward on time and within scope.
Operating in a fast-paced, matrixed environment, the Project Administrator collaborates with internal teams, customers, vendors, and subcontractors to manage multiple concurrent implementations, resolve issues, and support a high-quality customer experience.

Requirements

• Strong understanding of project management methodologies, PMO standards, and documentation practices
• Ability to manage multiple priorities and execute tasks effectively in a high-pressure environment
• Experience communicating with internal teams, vendors, and customers to identify needs and evaluate solutions
• Excellent written and verbal communication skills, including the ability to convey sensitive information tactfully
• Proficiency with Microsoft Word, Excel, PowerPoint, and Project
• Experience working in customer-facing environments (5+ years preferred)
• Familiarity with order-to-cash processes, customer relationship management, and financial systems
• Collaborative mindset with the ability to work effectively in cross-functional teams
• Strong organizational, follow-through, and attention-to-detail skills

Responsibilities

• Provide regular project status updates to internal teams, customers, vendors, and executive stakeholders
• Manage day-to-day operational aspects of assigned projects, including scope tracking and readiness activities
• Review and track client and third-party deliverables and prerequisites
• Ensure discovery, pre-install, and readiness checklists are completed; assist stores or franchisees as needed
• Support the Project Manager in maintaining rollout schedules, risk registers, and action logs
• Own follow-through on incomplete or non-defect-free installs
• Capture and distribute meeting notes and action items
• Assist with provisioning coordination and escalate issues as needed
• Identify and support process improvement opportunities
• Drive reporting on post-installation metrics to corporate stakeholders
• Serve as a point of escalation for project issues when required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed