Programs Specialist - Learn & Earn Program

After School Matters•Chicago, IL

1d•$25 - $25

About The Position

Summary of Position: The Seasonal CHA Learn and Earn Program Specialist’s primary responsibility is to facilitate and monitor the day to day logistics of After School Matters CHA Learn and Earn programs within an assigned location. This project is a timely addition to the ASM program portfolio and aims to prevent summer learning loss by coupling academic learning with After School Matters career exploration programs, guiding participants to make meaningful connections between academic content and their career areas of interest. The Program Specialist will conduct site visits, observations and provide recommendations regarding program quality, safety, compliance, instruction, program attendance, enrollment and retention and other critical issues. Acting as the liaison between After School Matters and the program providers and community partners, the Program Specialist will communicate requirements, policy changes and other relevant information to ensure successful implementation of the program, payment to teens and instructors. This is a temporary, part-time position.

Requirements

Excellent interpersonal skills
Skilled in developing and facilitating collaborative relationships
Demonstrated experience leading and developing teams
Excellent organizational skills and problem-solving abilities
Excellent oral and written communication skills
Excellent Microsoft Office skills; ability to collect and maintain information as needed
Demonstrated experience in project management
Google Suite Proficiency
Ability to multi-task and meet deadlines
Ability to work in a fast paced, high energy environment
Respect for all levels of the organization and outside partners
Energetic team player who works well in collaborative situations
Strong orientation to customer service
Valid Driver’s License, insured transportation, and driving record that satisfies our Motor Vehicle Policy required1

Nice To Haves

Experience in using Cityspan database a plus

Responsibilities

Act as a day-to-day contact person with instructors and staff for programs;
Develop and maintain relationships with program partners and instructors;
Work with instructors to execute program content, develop final projects virtually or in-person
Provide guidance, and where appropriate request professional development opportunities for instructors and liaisons;
Act as a trouble shooter in the areas of program implementation, logistics, and data collection;
Enter data into Cityspan;
Write programmatic reports, impact statements and other documents to share concerns, recommended solutions and program highlights;
Identify program needs, considering budgetary constraints and make recommendations and submit to Program Manager for approval;
Secure the appropriate tools and supplies for each program and work with the warehouse department to ensure delivery;
Act as a liaison between Program Operations and program providers;
Trouble shoot teen application and other systems errors;
Ensure that all required data, i.e. attendance, enrollment, program verifications, surveys, etc. are entered into the database system;
Provide direction to the liaison and ensure compliance with program requirements;
Work with the Program Quality team, Program Operations and Contracting, to ensure that all assigned programs are in compliance with After School Matters policies and procedures;
Support and attend program closings and demonstrations of learning;
Working with the Program Manager, approve instructor and liaison timesheets and trouble shoot systems errors with instructors and liaisons;
Conduct one on one meetings with partners, instructors and liaisons when needed;
Work with instructors to develop final projects, lessons, etc;
Other duties as assigned.