Programmer - AV

NetPlanner Systems, Inc•Norcross, GA

13h•Hybrid

About The Position

Essential Duties and Responsibilities Design, develop, and implement base code for audio-visual (AV) systems using Crestron, Q-SYS, Extron, AMX, or other software and hardware Program DSPs for audio applications to include setting up, calibrating, and tuning the systems as per the technical specifications using hardware such as Biamp and Q-SYS Duties include interpreting requirements and block diagrams, implementing CRESTRON User Interfaces (touch panels) and writing CRESTRON control code to control various types of equipment. Identify, diagnose, and resolve technical issues in AV systems to ensure optimal performance and minimal downtime, this consist of revising code as necessary Provide remote technical support to field technicians during installation, maintenance, and repair of AV systems. This may involve guiding them through complex procedures, interpreting technical specifications, or helping troubleshoot unexpected issues Perform onsite testing of code and system functionality to ensure reliability, stability, and meet the defined performance metrics Majority of work to be remotely performed but need to be able to go to site to resolve more complex issues and programming requirements Candidate must be able to write and run test plans and integrate code with end user equipment. Competencies and Qualifications Minimum of 3 years programming and configuring Creston systems Minimum of 3 years configuring DSP systems such as Biamp and QSC Must have experience with interface (GUI) design and graphics applications Proficient in MS Word, MS, Excel, MS Outlook Exceptional Time Management, multi-tasking and prioritization skills Must be able to read and comprehend blueprints and specifications Ability to complete assigned tasks with minimal supervision Strong attention to detail Highly motivated with strong organizational skills Knowledge of AV materials and installation methods Able to work in a high-volume, fast paced environment Industry Certifications, CTS & CTS-D preferred Education and/or Experience High School Diploma or GED, bachelor’s degree preferred. CTS required, CTS-D or CTS-I preferred Company Conformance Statement Perform quality work within assigned deadlines with and/or without direct supervision. Interact professionally with other employees, customers, suppliers, vendors, etc. Work effectively as a team contributor on all assignments. Work independently while understanding the need for communication and coordination of work efforts with other team members, departments, or organizations. Join a team that invests in you! ESOP ownership, 401(k) match, medical & dental coverage, paid time off, holiday pay, and more. We’re an Equal Opportunity Employer and federal contractor committed to fair, merit-based hiring.

Requirements

Minimum of 3 years programming and configuring Creston systems
Minimum of 3 years configuring DSP systems such as Biamp and QSC
Must have experience with interface (GUI) design and graphics applications
Proficient in MS Word, MS, Excel, MS Outlook
Exceptional Time Management, multi-tasking and prioritization skills
Must be able to read and comprehend blueprints and specifications
Ability to complete assigned tasks with minimal supervision
Strong attention to detail
Highly motivated with strong organizational skills
Knowledge of AV materials and installation methods
Able to work in a high-volume, fast paced environment
CTS required

Nice To Haves

Industry Certifications, CTS & CTS-D preferred
CTS-D or CTS-I preferred
bachelor’s degree preferred.

Responsibilities

Design, develop, and implement base code for audio-visual (AV) systems using Crestron, Q-SYS, Extron, AMX, or other software and hardware
Program DSPs for audio applications to include setting up, calibrating, and tuning the systems as per the technical specifications using hardware such as Biamp and Q-SYS
Duties include interpreting requirements and block diagrams, implementing CRESTRON User Interfaces (touch panels) and writing CRESTRON control code to control various types of equipment.
Identify, diagnose, and resolve technical issues in AV systems to ensure optimal performance and minimal downtime, this consist of revising code as necessary
Provide remote technical support to field technicians during installation, maintenance, and repair of AV systems. This may involve guiding them through complex procedures, interpreting technical specifications, or helping troubleshoot unexpected issues
Perform onsite testing of code and system functionality to ensure reliability, stability, and meet the defined performance metrics
Majority of work to be remotely performed but need to be able to go to site to resolve more complex issues and programming requirements
Candidate must be able to write and run test plans and integrate code with end user equipment.