About The Position

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees’ passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Programmatic Advertising Operations Program Manager Introduction to the Team We are seeking an experienced and dynamic Advertising Operations Program Manager (OPM) to manage the technical and strategic aspects of programmatic advertising operations to maximize performance and efficiency. As an OPM, you will manage a portfolio of initiatives, collaborate with cross-functional teams, and drive for innovative solutions that enhance our customer experience, improve operational efficiency and drive business growth. Come contribute in a fast-paced, high performing culture of collaboration, innovation and operational excellence.

Requirements

  • 2-3 years of experience in project/program/product management
  • 5+ years of programmatic advertising
  • Vast understanding of the programmatic landscape and proficiency in multiple DSPs to include The Trade Desk, DV360, Yahoo, Amazon
  • Excellent interpersonal skills to carefully handle coordination and expectations across all levels of management across different organizations
  • Analytical and technical ability to understand capability of products and root cause of issues, supported by data and analysis
  • Creativity to develop tools, visual aids and other original content to support the understanding/education of sophisticated and technical information
  • Ability to thrive in a dynamic, constantly evolving team environment
  • A love of meeting – and beating – deadlines
  • High attention to detail, highly organized and efficient to take ownership of work assigned and deliver results timely, reliably and accurately
  • Ability to prioritize multiple tasks without supervision

Responsibilities

  • Partner across Ad Operations, product, engineering and other internal stakeholders to develop and implement operations strategies and scalable processes that optimize programmatic advertising efforts; evangelize Expedia Group Advertising across teams and collaborate on project roadmaps.
  • Lead cross-functional product and service releases for the Ad Operations team by applying structured program and project management principles: develop project plans, set milestones, manage execution from initiation to delivery, mitigate risks, adjust priorities/resources, and ensure team readiness.
  • Maintain program, project and process documentation (systems diagrams, process flows, interdependencies, tools and data flows) and use core PM practices (root cause analysis, kaizen, RACI, business case assessment, change management) to improve governance and decision making.
  • Collaborate with data and analytics teams to define and track KPIs, monitor and analyze programmatic performance data, surface trends and insights, and use business reporting and analysis to inform prioritization and project business cases.
  • Communicate and present programmatic strategies, performance, risks, and recommendations to internal stakeholders and leadership, ensuring transparent status reporting and expectation management.
  • Identify and resolve operational issues and blockers proactively, developing solutions that ensure successful campaign execution and program stability.
  • Drive innovation, experimentation and continuous improvement across programmatic operations to boost campaign performance, efficiency and scalability.
  • Stay current with industry trends and best practices in programmatic advertising, and maintain awareness of company strategy and industry-wide trends to inform roadmap and operations.

Benefits

  • full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources
  • medical/dental/vision
  • paid time off
  • Employee Assistance Program
  • wellness & travel reimbursement
  • travel discounts
  • International Airlines Travel Agent ( IATAN ) membership
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