Program Training Associate

Center for • Buffalo, NY

13d • $55,700 • Onsite

About The Position

The Training Associate ensures the effective delivery of services for Upstate Union Pathways (UUP) which supports the re-entry community with the training and mentoring needed to obtain and advance in union careers with industry partners. This position administers the program and serves its participants in our Albany, Rochester, and Buffalo sites. As such, you must be comfortable with travel and have the ability to travel to the additional 2 sites once per month (CEO covers all travel-related expenses under the grant). This role empowers participants with upskilling and job placement in high-demand, union industries in the skilled trades. They are responsible for ensuring program implementation aligns with the organization’s mission, values, and workforce development strategy to foster an inclusive and thriving labor market. They oversee the development and implementation of training, and individualized job readiness support. They will collaborate closely with employer partners and unions to customize training curricula and provide participants with ongoing coaching support for career advancement. The role also involves recruiting and managing participants, as well as coordination with program staff across departments that assist in the delivery of services. As part of our mission, we strongly encourage individuals who have lived experience of incarceration or involvement in the justice system to apply for this role Please note this is a one-year grant based position that runs through February 28, 2027.

Requirements

• You are comfortable traveling between Albany, Rochester, and Buffalo with the ability to travel to the additional 2 sites once per month (CEO will cover all travel-related expenses under the grant).
• You have at least 2+years of experience in workforce development or a related field, with proficiency in project support, training, and coordination of multi-stakeholder efforts
• You have some experience with program evaluation and reporting, including familiarity with tools like Excel and SurveyMonkey
• You have familiarity with cloud-based platforms, Microsoft Office Suite, SharePoint, Salesforce, and other job-seeking and remote learning tools
• You have a proven ability to lead and coordinate with staff and volunteers
• You have a proven track record for maintaining program compliance with governmental and grant-funder regulations
• The role demands leadership, strong coordination, and the ability to foster partnerships between a diverse set of stakeholders to develop accessible pathways to union jobs while also meeting the needs of both the local workforce and industry partners.
• Strong interpersonal skills and the ability to adapt to intercultural communication, with a professional and approachable demeanor.
• Organizational and time-management skills, with attention to detail and the ability to prioritize tasks and meet deadlines.
• Proficiency in data analysis to support evaluation of program effectiveness and identify areas for improvement
• Excellent verbal and written communication skills, with ability to effectively communicate program goals, successes, and challenges to a range of audiences, including community groups, stakeholders, and potential employer partners.
• Strong commitment to diversity, equity, and inclusion within the workplace and the broader community

Nice To Haves

• You have lived or working experience working with re-entry and underrepresented communities is highly desirable
• Bilingual ability is a plus, though not required

Responsibilities

• Coordinate the day-to-day operations of UUP, ensuring smooth execution of all program phases, including developing curriculum, conducting outreach and recruitment, delivering training, job placement, employer coordination, and reporting.
• Serve as the supportive point of contact for program partners, employers, and other CEO staff assisting with delivery service.
• Refine and adapt curricula for career exploration, job readiness, and specialized industry training in coordination with industry partners.
• Guide participants through the program by coaching individuals and facilitating group workshops and other training that will ensure participants are able to obtain and upskill in union jobs.
• Ensure all participants receive the necessary support to thrive in their training and subsequent employment.
• Maintain detailed participant records and program data.
• Support the evaluation process by tracking progress, administering pre/post-assessments, developing reports, and gathering feedback from participants and union leaders.
• Pull Salesforce data reports, perform data analysis, and share out trends and recommendations
• Monitor Salesforce dashboards to highlight areas for celebration and improvement
• Work with employers to integrate industry-specific competencies and employer expectations into the training.
• Contribute to the program's expansion and sustainability by identifying opportunities for new employers and union partners, pre-apprenticeship and apprenticeship opportunities, and other potential areas for growth.
• Actively represent UUP at community events, job fairs, and employer meetings.
• Promote the program to potential participants, employer partners, community organizations, and other stakeholders to expand the program’s reach and impact.
• Engage UUP participants in ongoing discussions about their employment goals
• Use motivational interviewing techniques as appropriate to help guide participants to goal achievement
• Develop and produce professional resumes for participants
• Maintain weekly contact with participants to track their progress to interview readiness
• Facilitate group sessions and workshops to build employment readiness skills
• Other duties as assigned
• Additional duties as assigned

Benefits

• medical and dental coverage
• professional development opportunities and training, including regular training opportunities in Motivational Interviewing (MI).
• paid parental leave
• participation in a retirement plan
• sick and vacation leave
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees