Program Technician II - Interim

State of Vermont • Waterbury, VT

1d • Hybrid

About The Position

Work in a supportive work environment with a Monday-Friday schedule, eleven paid state holidays, in addition to a robust benefits package. DVHA's Clinical Operations Unit (COU) is seeking a new team member, to support clerical and paraprofessional work, to join our dynamic team. This role will help support the processing of medical and dental prior authorization requests into multiple systems to support a medical necessity determination by clinical staff. This process includes data entry and data abstraction. Other administrative tasks performed will be responding to faxes, emails, phone calls, form development, and capturing meeting minutes.

Requirements

• Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).
• OR
• High School diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).
• OR
• One (1) year or more of experience as a Program Technician I with the State of Vermont.

Nice To Haves

• Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience of administrative work in an office setting, such as complex data entry and data retrieval from multiple systems, customer service, triaging phone calls, taking minutes, and scheduling meetings.
• Effective written and oral communication.
• Microsoft knowledge.

Responsibilities

• support the processing of medical and dental prior authorization requests into multiple systems to support a medical necessity determination by clinical staff
• data entry
• data abstraction
• responding to faxes, emails, phone calls
• form development
• capturing meeting minutes

Benefits

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees