Program Support Specialist - Brown

Gesher Human Services•Southfield, MI

About The Position

Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher’s workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community. The Program Support Specialist will complete program assessments, enrollments and care plans for Brown Program participants, as well as provide supportive services for their care partners.

Requirements

Master’s degree in social work or equivalent degree preferred.
Two years’ experience working with older adults– including those with dementia or other diagnoses causing cognitive change— and their care partners.
Interpersonal skills sufficient to communicate with clients, public, supervisory and administrative staff.
Composition and time management skills sufficient to prepare required reports and correspondence.

Responsibilities

Complete enrollment process, including but not limited to these tasks:
Providing optional tour/trial visit of Brown Program.
Completing intake and assessment.
Respond to all inquiries in a timely manner, follow up for possible enrollment, and provide referrals as needed.
Follow up regularly with individuals on program referral list.
Orient other staff to psychosocial needs of participants and care partners.
With input from program team, participant and family care partners, develop and update ongoing care plans.
Fill in for other program staff as needed.
Publicize and conduct caregiver support groups on a regular basis.
Assist participants and care partners in finding services and resources as needed.
Provide needed support, linkages and follow-up for participants and family members when in crisis.
Complete and manage required documentation.
Maintain charting, correspondence and reporting via agency electronic tracking system.
Network and collaborate with other social workers, case managers and counselors in the community.
Assist with the marketing of program services and sponsored/hosting events.
Participate in planning and hosting program special events/offerings.
Meet with families who express concerns regarding finances for program attendance and assist in determining appropriate support.
Monitor subsidies to determine appropriate utilization.
Serve on agency committee(s) as appointed.
Assist director in modifying or developing new procedures.
Lead or assist with trainings as needed.