Program Support Specialist

SCO Family of Services • Brooklyn, NY

10d • Hybrid

About The Position

The Program Support Specialist will work directly with the three Preventive Services programs (TST, Family Connections & FTR). Specialist will support the programs with areas such as recruitment of referrals and intakes.

Requirements

• Must be comfortable with Microsoft Excel and Word
• Bachelor’s Degree
• Excellent communication skills, both oral and written, a strong sense of empathy towards our populations served, and a passion for the field of child welfare.
• Ability to work competently, compassionately, and without judgment with individuals who may identify as lesbian, gay, bisexual or transgender, or who may be in different stages of discovering or disclosing their sexual orientation or gender identity.
• Commitment to the mission and programs of SCO Family of Services.
• Must be a team player.
• Have a strong sensitivity to cultural differences, including sexual orientation and identity, present among staff and clients within our organization.
• Possess a strong belief in people’s ability to grow and change; forge a mutually respectful partnership with persons served and their families.
• Ability to set limits and maintain helping role of practitioner and to intervene appropriately.
• Will be responsible to work within a collaborative partnership.

Nice To Haves

• Bilingual applicants strongly encouraged to apply.

Responsibilities

• Attend model training to be able to explain the model to clients
• Go out into the community to recruit referrals for FTR, Family Connections and TST programs.
• Attend tabling events for the agency to recruit new cases
• Attend Community Partnership meetings
• Complete intakes for new referrals
• Facilitate, track, report on, and follow-up all areas of support for the programs.

What This Job Offers

• Career Level: Entry Level