Program Support Specialist

Axle•Rockville, MD

8d•$70,000 - $80,000•Onsite

About The Position

The Program Support Specialist provides comprehensive support to Axle programs supporting government contracts. This role serves as a key liaison between Axle corporate teams, program staff, and government clients, ensuring smooth daily operations, compliance with contract requirements, and effective coordination of people, processes, and projects.

Requirements

5-7+ years of experience in project management, administration, and employee relations.
Demonstrated ability to interface professionally with government clients, managers, and staff at all levels.
Exceptional attention to detail with the ability to manage multiple priorities in a fast-paced environment.
Proactive, self-motivated, and able to anticipate program and business unit needs.
Excellent interpersonal, oral, and written communication skills.
Strong organizational and multitasking capabilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Bachelor’s degree in Business Administration or a related field required.

Nice To Haves

Prior experience supporting government contracts is preferred but not required.

Responsibilities

Serve as a primary point of contact for Axle employees and provide day-to-day program support.
Coordinate and support project and task-level activities, ensuring alignment with contract requirements, timelines, and deliverables.
Work closely with project teams and leadership to track action items, support reporting needs, and assist with project coordination efforts.
Develop, maintain, and update program documentation, technical documentation, and Standard Operating Procedures (SOPs).
Establish and maintain strong working relationships with diverse internal and external stakeholders to support successful program and project execution.
Act as a liaison between program staff and Axle Corporate HR regarding benefits, HR inquiries, onboarding, and personnel-related matters.
Conduct new employee orientations and support onboarding activities.
Coordinate annual performance review processes, including scheduling, tracking, and documentation.
Review, approve, and track employee timesheets.
Coordinate employee travel and training requests, ensuring compliance with policies and procedures.