Program Support Assistant

CONNECTICUT COMMUNITY CARE INC • Bristol, CT

1h • Onsite

About The Position

Provides an array of general office tasks and administrative support. Aids in maintaining daily company and office-wide operations and functions. Performs all duties in a manner that fosters the achievement of the organization’s mission to identify choices and provide services to help people of all ages, abilities and incomes to live at home.

Requirements

• High School Diploma or GED required.
• Minimum of two years of experience in an office environment performing similar tasks.
• Excellent written and verbal communication skills.
• Strong organizational skills with an emphasis on attention to detail.
• Familiarity with general office procedures and equipment (filing, scanning, faxing).
• Data entry experience required.
• Experience with Microsoft Office required.
• Ability to be flexible and shift priorities as needed.
• Ability to multitask in a fast-paced environment.
• Understands the need for discretion and maintaining confidentiality.

Nice To Haves

• Proficiency with Microsoft Excel a plus.

Responsibilities

• Maintains active and inactive client records, including scanning, uploading, filing, splitting and/or archiving electronic and paper records.
• Utilizes Ascend to maintain daily contact with the State of Connecticut through memos and additional communications, ensuring timely processing and data entry of state paperwork.
• Prepares, maintains and updates assessment packets, forms and communications as required by the State of Connecticut.
• Performs general office functions which may include sorting and distributing office mail, faxing, photocopying and scanning documentation to ensure smooth day to day office operations.
• Processes monthly and quarterly reports generated by the State of Connecticut and Connecticut Community Care case management portal (CONNEXUS).
• Provides intermittent telephone coverage, triages calls and forwards to the appropriate party as needed.
• May distribute backup computers and charging equipment as needed by regional office staff.
• May arrange for outside translation services for Care Managers and consumers.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED