Program Supervisor

YAI•Astoria, NY

51d

About The Position

The Program Supervisor is responsible for providing staff training, mentoring and supervision of 10-25 direct and/or in-direct reports, or based on program needs. The Program Supervisor will need to be able to provide program oversight, quality assurance, maintain NYS regulations, oversee clinical programming, be an advocate for the people we support and be a liaison with families. Program 19th Road IRA Location Astoria - 78-06 19th Rd. Schedule Monday - Friday; 10am - 6pm

Requirements

BA/BS strongly preferred
Prior supervisory experience required
Prior Direct Support Professional experience preferred
Background in supporting people with intellectual/developmental disabilities or mental health preferred
Strong interpersonal and problem-solving skills
Well-developed writing skills
Takes initiative
Highly flexible personality type
Valid Driver's License preferred depending on location
Flexibility to respond to calls and programmatic needs beyond regular work hours
Proficient in Microsoft Office
Ability to learn/use Workforce Management software to effectively carry out essential business processes

Responsibilities

Ensuring health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.
Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support.
Providing program/floor coverage, when necessary.
Promoting and maintaining the excellence of the programs
Developing professional, empathic relationships with family members ensuring they are included in the team process.
Leading and facilitating interdisciplinary team meetings and staff meetings to ensure effective communication.
Attend regional and agency supervisor meeting or as directed by your supervisor.
Attending and actively participating in the planning meeting for the people we support.
Fostering interagency collaboration
Bringing the organizational culture to life
Ensuring a work environment that is free from harassment and discrimination
Playing an active role in the hiring process; interviewing and selecting appropriate staff based on program needs
Maintaining direct relationship with staff
Building staff morale
Fostering professional development through regular supervision, training, and evaluations.
Supervising staff to ensure they are meeting the needs of the people we support and agency standards.
Utilizing participatory management
Fostering the Open-Door Policy
Maintaining oversight and compliance of systems specific to role and responsibilities
Fostering communication and maintaining professional between relevant supports including those within the program, within the agency, and supports outside the agency
Overseeing all financial systems, maintaining records for the people we support and program expenditures.
Operating the program within budgetary guidelines.
Maintaining a safe environment for staff and the people we support and reporting any hazardous conditions.
Ensuring the completion and maintenance of all paperwork and written records related to individual treatment. This includes but is not limited to medical records, treatment records, progress reports, data collection, behavior reports, incident reports, billing records, and all written communication systems.
Reporting and monitoring incidents, as well as assist with the investigative process.
Required to perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager.