Program Supervisor

I Am Boundless, Inc. • Worthington, OH

6d

About The Position

As a Program Supervisor, you’ll play a meaningful role in providing operational oversight and daily support to the Boundless@Home Program, ensuring service continuity, regulatory compliance, and effective coordination among staff, families, and internal departments.

Requirements

• High school diploma or equivalent.
• 3-5 years of customer service experience.
• Excellent computer skills – including spreadsheets and word processing tools – and the ability to learn new programs expeditiously. Ability to enter and verify data efficiently while maintaining accuracy and consistency across records.

Nice To Haves

• Familiarity with quality assurance processes, audits, and documentation reviews.
• Demonstrated ability to support staff coaching, conflict resolution, and workforce coordination.

Benefits

• 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment – Immediately 100% Vested
• Annual Increases
• 5 Weeks Paid Time Off
• 8 Paid Holidays
• Medical Insurance
• Free Dental & Vision Insurance
• Flexible Spending Account (FSA)
• Dependent Care Account (DCA)
• Life Insurance & Supplemental Life Insurance
• Disability Insurance
• Tuition Discount Opportunities with Schools like Capella University & Franklin University
• A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
• Paid Training & Development Opportunities
• Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal
• Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
• Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees