Program Supervisor

The ARC of Greater New Orleans • Metairie, LA

5h

About The Position

The Program Supervisor is responsible for the supervision of a team of Direct Support Professionals (DSPs) and their supported living participants. They are partly responsible for staff development and team performance management, and they are constantly seeking ways to improve the operational efficiency of their program.

Requirements

• Bachelor's Degree in human services or related discipline preferred
• Letter of completion from a Direct Support Professional training program or one year of experience as a Direct Support Professional can be substituted for a degree
• Minimum of one year of supervisory experience
• Previous experience working directly with persons with developmental disabilities preferred
• Must have a valid LA driver's license

Nice To Haves

• Previous experience working directly with persons with developmental disabilities preferred

Responsibilities

• Establishes and maintains operating policies and procedures of the Home Emergency Living Program.
• Makes daily decisions required in the operation of the program.
• Communicates with the Director regarding program activities and attends meetings as necessary.
• Obtains clearance from the Director before implementing operational changes that affect participants.
• Monitors Lead DSP's and DSP's regularly while service is in operation. Completes performance evaluations.
• Maintains, reviews and completes all service documentation (ISP's, progress notes, reports, etc.).
• Submits all monthly records to be placed in the participant's file in the programs office.
• Assists support staff with completing and submitting incident reports within 24 hours.
• Performs case management duties, as needed, including development/implementation of service plans.
• Provides 10 hours of direct service per week to monitor and assure quality services.
• Coordinates monthly circle/staff meetings to measure participants' progress.
• Trains participants to recruit, select, schedule and evaluate their Lead DSP and DSP staff.
• Coordinates and oversees scheduling of service to participants.
• Remains on-call for emergencies and scheduling needs of participants and staff they are supervising
• Contributes to developing a positive relationship with the community and other agencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level