Program Supervisor

Brilliant Corners•Los Angeles, CA

7h•$70,400 - $71,750•Hybrid

About The Position

The Breaking Barriers Program Supervisor will directly supervise and provide clinical support to five Breaking Barriers Case Managers. The Program Supervisor will work collaboratively with the Breaking Barriers housing and employment teams to ensure that clients reach the ultimate goal of self-sufficiency.

Requirements

At least 3 years of experience providing direct mental health and/or intensive case management services to vulnerable populations
Some supervisory or leadership experience strongly preferred, ideally in the social services field
Experience providing crisis intervention and suicide assessment and prevention
Knowledge of relevant evidence-based practices, including Cognitive Behavioral Therapy, Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
Strong interpersonal and client engagement skills
Excellent verbal and written communication skills
Flexibility regarding scheduling and prioritizing of tasks
Willingness to travel and spend significant time in the field
Basic computer knowledge (MS Word and Excel required)
Ability to work independently and utilize critical thinking skills in decision-making situations
Good organizational and record-keeping skills
Possession of a valid, clean California driver’s license and a personal insured vehicle are required

Nice To Haves

Master’s Degree in Social Work or related clinical field preferred but not required
Experience working with individuals who have been involved in the criminal justice system and/or individuals who have experienced homelessness is a plus

Responsibilities

Supervise five Case Managers, which includes weekly or bi-weekly supervision meetings as well as ongoing clinical support and guidance.
Provide crisis intervention as needed and participate in an on-call rotation with other supervisors.
Process and accept referrals from Probation.
Conduct assessments in order to determine clients’ eligibility for the program and evaluate clients’ needs and strengths.
Develop and implement, in collaboration with clients, individualized case management services plans that identify short and long-term goals.
Meet with clients frequently and regularly, both in the home, community, and office.
Utilize evidence-based practices, including Cognitive Behavioral Interventions and Motivational Interviewing, in order to strategically address clients’ needs.
Assist clients throughout the housing location and move-in process to ensure a smooth transition into housing and help resolve issues that threaten clients’ housing stability.
Connect clients to a variety of community resources and services, including employment services at Chrysalis, physical and mental health services, substance use treatment, government benefits, education/vocational programs, parenting programs, etc.
Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc.
Participate in case conferences to review clients’ progress and address any challenges.
Collaborate and communicate with all Breaking Barriers partners on a regular basis.
Build and maintain partnerships with community organizations, service providers, public entities, and landlords to ensure that clients have access to comprehensive services.
Provide aftercare case management services for 3 months after program completion.
Maintain updated and accurate client files and documentation.
Participate in staff meetings, supervisor meetings, and other agency events as requested.