Program Supervisor

Community Bridges, INC•Albuquerque, NM

10d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. Program Supervisor BHT Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including variety of programs throughout Arizona, Oklahoma and District of Columbia. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Program Supervisor will be responsible for the day-to-day operations of the program, providing guidance and directions to assigned staff including but not limited to training, scheduling, skills and knowledge verification, and ensuring staff adhere to agency policy and procedure. In addition, the Program Supervisor will be responsible for providing direct service to members as needed, participating in staffing and shadowing staff for quality assurance purposes. The Program Supervisor will be responsible for positively representing the program and agency, providing coordination between various community partners, assisting with program presentations, and participating in meetings with the funder when determined necessary. The Program Supervisor will be responsible for the data quality of the HMIS entries, ensuring staff complete daily staffing emails, services transactions, and case notes as indicated in the program specific desktop procedures. The Program Supervisor is responsible for ensuring staff thoroughly document their efforts according to CBI Policy and Procedure and is responsible for continuously reviewing HMIS reports.

Requirements

Highschool diploma or GED required. Associate degree or higher in a field related to behavioral health preferred.
Minimum of one (1) year of behavioral health related work experience providing direct service in a shelter, transitional or permanent supportive housing setting.
Minimum of six months of recovery from substance use and/or mental health disorders preferred.Certified Peer Support Worker or Recovery Coach certification required to be obtained within 90-days of hire.
Current NM Driver’s License (valid and in good standing).
Clear 39-month Motor Vehicle Record (MVR).
Ability to pass a pre-employment background check required.

Nice To Haves

Associate degree or higher in a field related to behavioral health preferred.
Minimum of six months of recovery from substance use and/or mental health disorders preferred.
Certified Peer Support Worker or Recovery Coach certification required to be obtained within 90-days of hire.

Responsibilities

Responsible for the day-to-day operations of the program
Providing guidance and directions to assigned staff including but not limited to training, scheduling, skills and knowledge verification, and ensuring staff adhere to agency policy and procedure
Providing direct service to members as needed
Participating in staffing and shadowing staff for quality assurance purposes
Positively representing the program and agency
Providing coordination between various community partners
Assisting with program presentations
Participating in meetings with the funder when determined necessary
Responsible for the data quality of the HMIS entries, ensuring staff complete daily staffing emails, services transactions, and case notes as indicated in the program specific desktop procedures
Responsible for ensuring staff thoroughly document their efforts according to CBI Policy and Procedure and is responsible for continuously reviewing HMIS reports