Program Supervisor III

TX-HHSC-DSHS-DFPS•Vernon, TX

2d•Onsite

About The Position

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below. The Program Supervisor III (Director of Admissions) performs complex (journey-level) administrative and supervisory program work administering and coordinating admissions to the state hospitals. Responsibilities include providing court and facility liaison on all commitment cases; monitoring the validity of court commitment cases and renewal orders; scheduling and coordinating all admissions; ensuring the scheduling and availability of psychiatrists to admit patients in a timely and clinically appropriate manner; coordinating medication hearings; participating in the hospital’s quality assessment performance improvement program; and serving on committees. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. This position may also be eligible to earn additional pay for work performed on maximum security locations.

Requirements

Knowledge of relevant local, state, and federal laws, regulations, and guidelines governing admissions to state hospitals
Knowledge of admissions/referral processes to other state hospitals
Knowledge of legal processes governing commitment and medication hearings for state hospital patients
Skills in delegation and supervision of tasks and monitoring the completion of those tasks.
Skills in office management practices
Skills in identifying measures or performance indicators.
Skills in the operation of computer system and applicable software
Ability to establish goals and objectives.
Ability to use computer programs such as Word, Excel, and Avatar
Ability to develop, evaluate, and interpret administrative policies and procedures.
Ability to supervise and train staff and devise solutions to problems.
Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.
Three to five years of supervisory experience required.
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required.

Responsibilities

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Plans and coordinates admissions to the state hospital. Ensures timely and thorough admission processes of new patients. Maintains a daily check on the bed availability to facilitate more timely admissions. Assures the availability of psychiatrist to assess the patient on admission.
Supervises assigned staff. Responsibilities include, but are not limited to, reviewing applications, interviewing candidates, selecting and hiring potential employees, scheduling and assigning workload, establishing performance measures, evaluating work performance, providing feedback and guidance, recommending staff development and training, recommending personnel and disciplinary actions, scheduling and approving leave.
Confers with staff on admission processes and identified issues. Plans, coordinates, and implements new and revised hospital admission processes and procedures and monitors compliance.
Evaluates and analyzes operations, prepares reports and makes recommendations. Responds to requests for special project participation from executive leadership as requested. Develops and implements the admissions quality assessment and performance improvement activities that includes development of admission goals and objectives and performance measures for evaluating the admissions program. Attends and participates on various committees, subcommittees, and workgroups of the hospital quality assessment performance improvement program.
Provides training or technical assistance regarding the admissions program for internal and external stakeholders (e.g., patients, staff, and law enforcement, etc.).
Coordinates medication hearings and commitment renewals with the counties of residence of the patients, or where appropriate works with the County Court to ensure courtesy hearings and commitments are carried out on behalf of persons served. Assures proper documentation is prepared.
Assures transfers and discharges are coordinated with receiving facilities or aftercare resources (e.g., jails, other state hospitals, Local Mental Health Authorities, and Local Behavioral Health Authorities) as requested.
Assures the coordination of the Dangerousness Review Board (DRB) processes, as requested.
Coordinates and communicates with various courts, legal/law enforcement personnel, and other related individuals providing required legal documents.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Benefits

Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

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