Program Supervisor I - Intake Coordinator - Classification and Inmate Transportation Division (024762)

Texas Department of Criminal Justice • Abilene, TX

6d

About The Position

Performs routine administrative and supervisory program work. Work involves assisting in establishing program goals and objectives; assisting in developing program guidelines, policies, and procedures; assisting in developing schedules, priorities, and standards for achieving program goals; assisting in evaluating program activities; and supervising the work of others. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

Requirements

• Graduation from an accredited senior high school or equivalent or GED
• Two years full-time, wage-earning customer service, clerical, administrative support, technical program support, or criminal justice experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
• Must have or be able to obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment date. Must meet and maintain TLETS access eligibility for continued employment in position.

Nice To Haves

• Computer operations experience preferred.
• Case processing, report writing, or interviewing experience preferred.
• Experience in the supervision of employees preferred.
• Knowledge of agency intake procedures preferred.
• Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
• Skill to type 45 words per minute (with no more than 10 errors) preferred.
• Skill to interpret and translate Spanish to English and English to Spanish preferred.

Responsibilities

• Performs advanced technical program assistance work for an agency program; prepares and disseminates information concerning agency programs and procedures; and coordinates work with organizational units of the agency.
• Develops administrative and technical assistance policies and procedures; responds to inquiries regarding technical program and administrative regulations, policies, and procedures; assists in researching technical issues; and participates in the planning and execution of an agency program.
• Prepares, edits, and distributes correspondence, reports, studies, forms, and other documents; compiles and edits data, makes calculations, and prepares summaries and reports; and develops and maintains filing, record keeping, and records management systems.
• Screens inmates and schedules diagnostic interviews.
• Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access.
• Trains and supervises the work of others.
• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees