Program Supervisor Exempt

BRIDGES TO CHANGE INC•Oregon City, OR

About The Position

This full-time Mentor Program Supervisor is responsible for assisting with program management related to mentor services. The Mentor Program Supervisor will assist with various aspects of leadership such as supervising mentors, ensuring compliance, representing the organization in interactions with community partners and miscellaneous projects, as assigned. Additionally, the Mentor Program Supervisor will be providing peer recovery support to participants who have substance abuse and/or mental health disorders and are currently involved in the criminal justice system. Working in close partnership with Probation and Parole Officers and community partners, the Mentor Program Supervisor acts as a peer role model and documents the progress for each participant. The Mentor Program Supervisor assists participants in engaging in addiction recovery activities and developing recovery support in various communities.

Requirements

Minimum CRM certification with 1 year of peer support experience, required
2 years clean/sober with a verifiable program of recovery
Free from supervision in any state
Personal vehicle, valid driver’s license and acceptable driving record in accordance with Bridges to Change’s auto liability policy requirements
Lived experience related to population being served
Experience setting and maintaining clear boundaries with the ability to hold others accountable with compassion
Excellent communication, trauma informed approach and conflict resolution skills
Experience with crisis prevention and intervention
Ability to maintain high professional standards at all times with participant, staff, and community partners
Well-developed documentation skills and a strong commitment to quality management; ability to write accurate and concise reports while meeting tight deadlines.
Computer literate; functional ability with Microsoft programs.
GED/High School Diploma

Responsibilities

Supervises and directs mentor work, provides daily guidance and direction to ensure performance standards are met, regularly evaluates and tracks individual progress, and makes recommendations on performance ratings and professional development. Exercises independent judgement and discretion to ensure tracking and reporting of mentor supervision is accurately performed in accordance with OARS.
Attends and participates in individual supervision, group supervision, all-staff meetings, and other meetings, as needed.
Maintains and monitors documentation standards, working closely with mentors to ensure same day documentation is complete.
Coordinates coverage and/or performs mentor duties in the absence of mentors.
Manages recruiting, training, supervising and developing staff, resolving issues through effective leadership.
Serves as the point of accountability and decision making for staff and community inquires related to managed programs.
Assists in program development.
Assists with various tasks to ensure contract compliance, quality assurance, accurate data collection/reporting, ethical practice and effective operations, including special projects, as assigned.
Fosters an environment of teamwork and resolves issues through effective leadership.
Serves a diverse population effectively, through management of an assigned caseload of participants while acting as a peer role modeling recovery.
Performs random and as-needed urine drug screenings.
Assists participants in developing a support network by introducing them to various models of recovery in the community and attending community support activities with them.
Assesses needs of participants, connects them with applicable resources and develops a transition plan.
Transports participants and encourages them to develop self-sufficiency.
Assists participants in securing housing and employment, as needed.
Works collaboratively with community partners in a professional manner, including regular interaction with participant’s counselors and/or parole/probation officers.
Facilitates classes and skill groups, as assigned.
Abides by organization policies and procedures, confidentiality laws, professional boundaries, peer support principles and relevant federal/state regulations and standards.

Benefits

11 Paid Holidays
5 Additional Paid Days: 3 Self-Care, 1 Birthday, 1 Personal Holiday
Generous PTO policy and Sabbatical
Employer Paid Medical, Life Insurance, Short Term Disability and Employee Assistance Program
Voluntary Dental, Vision, FSA, Long Term Disability, Critical Illness, Accident Coverage, Hospital Indemnity and Pet Insurance
5% Retirement Match with no waiting period
Annual bonus program
Annual professional development allotment
Mileage reimbursement at federal rate for work related travel
Inclusive workplace culture
Bilingual wage differential