Program Specialist VI
About The Position
Under supervision of the IDD Program Services Manager, this position performs advanced (senior-level) work as a subject matter expert for services offered by Local Intellectual and Developmental Disability Authorities (LIDDAs). This position will collaborate with internal divisions of IDD Services to provide content knowledge on the provision of LIDDA services, including general revenue services, determinations of diagnostic eligibility, financial and Medicaid eligibility, permanency planning, state supported living center admissions and community transitions, and other topics as assigned. The position provides consultative services and technical assistance to program staff, governmental agencies, community organizations, and the general public to resolve problems, identify training needs, and discuss program effectiveness. The position uses knowledge and experience related to the LIDDA performance contract, Texas Administrative Code rules, LIDDA handbooks, and applicable state and federal regulations. The position may develop training materials and provide training or presentations on assigned initiatives. The program specialist will also serve on cross-functional workgroups as a representative of IDD Services. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment and may have other duties as assigned.
Requirements
- Knowledge of the Texas state system for services and supports for people with intellectual or developmental disabilities.
- Knowledge of LIDDA roles and responsibilities and related state and federal laws, rules, policies, and requirements.
- Skill and ability to work with a wide variety of agencies, individuals, providers, and advocacy groups; analyze and solve problems; research and prepare reports; and organize and present information effectively.
- Strong written and verbal communication skills.
- Advanced computer skills, especially with programs such as Microsoft Office suite.
- A minimum of two years of direct experience working with LIDDAs.
- Experience working directly or indirectly in the field of services for people with intellectual or developmental disabilities (IDD).
- Experience with LIDDA's roles and responsibilities.
Nice To Haves
- Bachelor's degree from an accredited college or university.
- Experience working as a service coordinator or program manager at a LIDDA.
Responsibilities
- Provides highly advanced (senior-level) consultation as a subject matter expert in identified areas of LIDDA service provision. Assists in the development and refinement of policies and procedures for initiatives related to IDD services. Participates in cross-functional work groups implementing statewide changes in service delivery practices, requirements, or structures.
- Provides technical assistance to HHSC staff and other state agency staff, LIDDAs, and advocacy and consumer groups regarding the IDD service delivery system, contractual requirements, program rules, and service delivery development. Presents to LIDDA staff during monthly webinars as assigned. Provides training or presentations on assigned initiatives.
- Monitors shared mailboxes and sends timely responses. Responds to complaints and inquiries from internal and external stakeholders received in the shared mailbox and as assigned by the manager or deputy associate commissioner. Processes requests to certify authorized providers of diagnostic assessments and requests to reset testing for LIDDA trainings in the Learning Portal.
- Leads the coordination of revisions to the Service Definition Manual for LIDDAs, provides technical assistance to the field, and regularly monitors the manual for needed updates. Develops and maintains a timeline for completing revisions.
- Performs special assignments regarding initiatives affecting LIDDAs and other duties as assigned.
Benefits
- Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
